Review by J.H.B.
TX, on May 31, 2016
From the initial set up of an account to the day to day maintenance, the entire staff is extremely helpful and knowledgeable. They give you tips to get the most of the program, which our sales team has been able to show survey results in the home to build confidence in our company. Some of the best...
Review by J.F.E.
Englewood, CO, on May 11, 2016
We love using GuildQuality surveys for our business. It feels great when we get positive feedback, and when people have negative experiences we are able to solve issues. It's really helped our business marketing a lot.
Review by J.N.I.
Annapolis, MD, on May 04, 2016
Excellent resource for anyone interested in improving their business! We survey all of our clients to find out what they think of us, what is working and where we can improve. After all, they are the most important people in our business.
Review by L.L.C.
Mt. Pleasant, SC, on Apr 19, 2018
Review by C.J.J.
Dumfries, VA, on Apr 18, 2018
This is a great internal tool for companies!
Review by M.B.B.
Point Pleasant, NJ, on Apr 12, 2018
We strongly feel that having a third party review system has helped us to catch problems before they become issues. We have also learned how great a team we have with our employees and subcontractors. Most of our customers enjoy having the opportunity to give feedback.
Review by R.K.S.
Lee's Summit, MO, on Apr 06, 2018
GuildQuality is a great tool for gaining feedback from homeowners.
Review by K.S.S.
Calgary, AB, on Apr 05, 2018
GuildQuality is available for any help and responds back quickly.
Review by B.W.W.
Chevy Chase, MD, on Apr 04, 2018
Much of this problem is on me - because I hesitate to survey clients out of fear it will be bad and because I hate to bother them with stuff. Plus its one more thing I have to take care of implementing. And, often our jobs are not ready to be surveyed...we don't do that many projects.
Review by A.L.W.
Woodstock, GA, on Apr 02, 2018
This is a nice way to get honest feedback from customers because it's a third party source.
Review by D.K.K.
Keymar, MD, on Apr 01, 2018
A great tool to help keep my finger on our "customer service" pulse.
Review by C.H.S.
Clive, IA, on Mar 31, 2018
Of course, I would recommend GQ. We keep finding better and better ways to use the feedback we get from their surveys.
Review by P.S.A.
Portage, MI, on Mar 29, 2018
We have used Guild for many years and have always received great service and customer help promptly no matter what questions we have asked. We are very satisfied with the Guild Quality survey system.
Review by H.L.C.
Brentwood, TN, on Mar 26, 2018
This is good basic constructive feedback from clients, to bring to the production table, to help us all be the best team that we can be at the Castle.
Review by V.W.A.
Marietta, GA, on Mar 26, 2018
We love Guild Quality and truly value the input we receive from the survey responses. Working with the entire GQ team has been great! EVERYONE has been very responsive with whatever question or need we've expressed.
Review by M.W.T.
Maplewood, MN, on Mar 24, 2018
We have been using Guild Quality for several years and I would recommend this service to all business owners. It has assisted in boosting sales by providing proof to potential clients of our strong dedication to customer service and quality products/installation that we offer. The service allows us...
Review by L.L.L.
Glen Allen, VA, on Feb 26, 2018
Guild Quality has allowed us to market our fabulous customer experiences to new clients and to keep a pulse on projects for our current clients.
Review by D.D.C.
Austin, TX, on Feb 15, 2018
We've really enjoyed using Guild Quality for our customer surveys. It's easy to use and the staff is quick to help. We will continue to recommend GQ to our colleagues.
Review by J.K.K.
Shaker Heights, OH, on Feb 12, 2018
GuildQuality is not only the top third party client survey firm that services our industry, but the GQ team performs exceptionally well. They too are customer service oriented. GQ is a great partner for any company that truly wants to do right by their clients.
Review by J.R.K.
Naples, FL, on Jan 30, 2018
Guild Quality offers a great service to keep track of your clients satisfaction with your companies work through survey's. Guild Quality is super easy to use and set up your surveys with just a click. Great company.