Review by J.H.B.
TX, on May 31, 2016
From the initial set up of an account to the day to day maintenance, the entire staff is extremely helpful and knowledgeable. They give you tips to get the most of the program, which our sales team has been able to show survey results in the home to build confidence in our company. Some of the best...
Review by J.F.E.
Englewood, CO, on May 11, 2016
We love using GuildQuality surveys for our business. It feels great when we get positive feedback, and when people have negative experiences we are able to solve issues. It's really helped our business marketing a lot.
Review by J.N.I.
Annapolis, MD, on May 04, 2016
Excellent resource for anyone interested in improving their business! We survey all of our clients to find out what they think of us, what is working and where we can improve. After all, they are the most important people in our business.
Review by P.C.P.
Salem, NH, on Jan 17, 2018
Love you guys!. Keep doing the same thing.
Review by K.M.S.
Durham, NC, on Jan 10, 2018
Great Survey Tool. We need interface with Google
Review by B.B.W.
Norcross, GA, on Jan 08, 2018
Guild Quality takes the worry out of surveying our customers for their thoughts about our products and services. The feedback they provide is invaluable to our business, and it gives us excellent insight into how we can improve our product.
Review by L.H.S.
Durham, NC, on Jan 05, 2018
Guild Quality helps our company improve relations with our customers.
Review by G.H.M.
Seatac, WA, on Jan 02, 2018
If you are looking for a great third party survey, Guild Quality is it. We have had very good success.
Review by John J.
Parsippany, NJ, on Jan 02, 2018
Great tool for remodelers. Consistently great service.
Review by S.W.K.
Lakefield, ON, on Dec 21, 2017
I appreciate the 3rd party process, it's frank, usually helpful and timely
Review by J.K.A.
Madison, WI, on Dec 20, 2017
It has been a pleasure working with Guild Quality over the years, and we continue to appreciate their fine customer service. They are quick to respond to questions which is a big plus, and the representatives are always helpful and friendly.
Review by B.R.S.
Toledo, OH, on Dec 08, 2017
We have been very satisfied with the Guild Quality and would recommend them to any business.
Review by Stephanie E.
Bensenville, IL, on Dec 07, 2017
Guild Quality has given our company the opportunity to get real feedback from our real clients without them feeling uncomfortable in being honest. It has allowed us to follow up on concerns that we otherwise would not know were there unless contacted directly by a client, and the positive feedback has...
Review by P.M.P.
Minneapolis, MN, on Dec 06, 2017
The GuildQuality experience with each of our clients is a good measure of what the client wants us to improve.
Review by R.H.C.
Murrells Inlet, SC, on Nov 28, 2017
Guild Quality has been a great tool for our business. We have definitely improved over the years from being able to review our customers comments.
Review by J.K.C.
San Jose, CA, on Nov 19, 2017
We have been using GuildQuality to evaluate our performance in the eyes of our clients for over 10 years now. It has consistently been an excellent, easy to use tool that provide insight, motivation to our employees, and a sense of our commitment to quality for our clients.
Review by J.J.I.
Oro Valley, AZ, on Nov 14, 2017
GuildQuality is too cumbersome to use vs. the cost to use. For $80/month through SEN Design Group I could submit three clients. I am charged for the three whether or not they respond or not. We got, at best, 50% response. Add the hassle on my part to remember to submit three name each month and GuildQuality...
Review by H.S.S.
College Station, TX, on Nov 01, 2017
GuildQuality is one of our most important business tools. This excellent service gives us crucial insight into the customer experience.
Review by B.Y.D.
Stuart, FL, on Oct 24, 2017
GuildQuality is a WONDERFUL company! The surveys they do on our behalf help us to understand how our RECENT clients feel about us, and our consistently great reviews help steer FUTURE clients in our direction too!
Review by S.M.M.
Marcellus, NY, on Oct 12, 2017
Guild Quality allows to really see how our clients feel about the "McClurg Experience" The client responses reinforces what we do well and also helps us realize where we might need some work . Good service no longer works, customers today all expect GREAT service . Our future is our raving clients but...