GRB lives up to its name - treating others the way they would like to be treated themselves. They will endeavor to build a quality product and ultimately, they will do what it takes to get the job done to your satisfaction.
We came to GRB early on, just as we were buying our property. We wanted to establish a relationship with a builder that we could trust. We met with Dennis who explained their process and overall approach. He took the time to look at the land we were thinking of and advising us on the building potential. A year later we cam back to GRB to begin the process and we've enjoyed the experience of working with Dennis and the design team. We know that the are working hard to make the house that we will love.
Our experience so far with GRB has been outstanding. We could not have searched for a better team to help us with our Family Compound Dream.
Golden Rule is a great company to work with. They are attentive and helpful in creating one’s vision and work well with other architects to make one’s vision come to life. Golden Rule came as a recommendation by our architect and in research they came highly recommended by a friend. We would highly recommend Golden Rule to our friends and family and anyone looking to add on or update their home or even new home design.
We used GRB to completely renovate our kitchen. I've been familiar with their excellent reputation for 20 years so I included them when soliciting bids. During the bidding/design process, Jeff Nolte (GRB sales/design), came up with the design we liked best. We ended up giving his suggestion to the other bidding builders. As I expected, GRB was not the lowest bid. But we went with them because we felt that we knew what we were getting. We knew they were going to meet our expectations without any hassles. And they came through 100%. We love the new layout and quality of the materials and workmanship.
This is our second time working with GRB for a project and the reason we returned to use their services is because they are a transparent and reliable company.
Dennis never "pressed" for decisions during the initial contact period, but always kept the "contact" open
Seasoned professionals, integrated team for every project phase and trade, customer focused delivery of service. I cannot recommend GRB strongly enough.
Golden Rule Builders was really amazing. It felt good having them do the work for us, and they did a good job.
Already have!
They have been wonderful to work with.
Workmanship was close to excellent. Cost was much higher than expected and much higher than all others. Every little thing required a "change order" which added cost every time.
Our overall experience with Golden Rule was fantastic and we would recommend to a friend. Our onset experience with the initial sales rep was not ideal but Golden Rule's leadership and commitment to customer service was evident in the way that they worked with us and our dissatisfaction to get to a contract that we were both comfortable with.
While we appreciate GRB's desire to make it right and work with us on our budget, we did find that certain design elements were overlooked as a result (more below) and that is the reason we are deducting a star.
However, we cannot recommend or say enough good things about our Project Manager, Tom Hambleton. Tom was professional, courteous, and went above and beyond, providing great recommendations/guidance throughout. We truly felt like we were his priority during the build and because of our experience with Tom and his project management, we would recommend GRB and we have, on at least three occasions in recent weeks, recommended GRB to passers-by who ask for contact information.
I can’t write enough good things about everyone I’ve met at Golden
Happy to. Have already.
I have been a customer of GRB for many years-over 20 years now. I continue to count on GRB for quality workmanship and excellent client service.
A deteriorating bathtub finish required a remodeling project for our shared Jack 'n Jill bath. After exploring several other companies, I selected Golden Rule because they listened to my concerns and helped me identify cost-effective solutions that reflected my customized choices rather than forcing me into a "remodel package" promoted by other providers. Plus, having previously used Golden Rule to complete our basement, I trusted they would again professionally complete the job on time and on budget...and they did!
This is my second time working with Golden Rule and they again exhibited quality work which is always done in a professional manner. They built my home in 2010 and just completed a kitchen remodel as well as some updates. The kitchen remodel exceeded my expectations. As with most construction there were unexpected situations that arose but they were handled and resolved with skilled proficiency in a timely manner. I would highly recommend GRB to anyone considering building a home or remodeling.
Successful remodeling comes down to the positive relationship between the people managing the project and the homeowner. When there are glitches in the supply chain, permit challenges, or undetected structural failures unrelated to the project but needing repair before the project can be completed, an experienced team is crucial. Our team was Dennis Reitz, Jerry Swartzentruber, and Roger Martin, as well as the administrative staff at Golden Rule Builders. Not only did these people adhere to the "Golden Rule" but also the Golden Rule Builders philosophy of providing a quality product and service.
We had a great experience from start to finish.
We've used Golden Rule Builders several times over the years for repairs and remodeling. They have always done a quality, professional job. They are reliable and always stay in communication regarding projects.Their employees are well trained, very skilled, dependable and never have to be micro-managed. My go to company for all things building!
Golden Rule Builders has proven themselves to be an excellent value and a team that is a joy to work with. For the kitchen remodeling work they did, all parts of the process were handled extremely well from design to finishes to warrantee work. They work hard to bring together materials, craftmanship, and beauty so that I am happy with how my kitchen looks and functions for a room I will enjoy for years to come.
We have spoken very highly about GRB and already recommended GRB to several friends and neighbors who have visited our home and seen the completed work.
Very expensive and very slow to complete renovations.
Excellent design and construction team.