I would recommend you do your homework.
Overall, I was very happy that we went with Eastbrook Homes. The Design team did a wonderful job making this home suited just right for us.
Eastbrook did a nice job. They are very organized. They have many floor plans to choose from and each plan is customizable as well.
I am likely to recommend Eastbrook Homes to a friend because the homes themselves are nice. I think where we have run into issues is within a year we have already had a cabinet break as well as some water leaking into our house from a heavy rainfall. There were some issues with the quality of material and the construction of the home altogether. We also have some insulation that is coming through the vents pretty significantly.
I am likely to recommend Eastbrook Homes to a friend because the salesperson and the construction manager were terrific to work with.
Overall we are very satisfied with our house and the subcontractors used!
Out of all the custom homes and commercial buildings we built, this one ranked pretty low in our satisfaction.
Overall we were pleased with the quality and service from Eastbrook Homes
We have been completely satisfied from start to finish. They have a very thorough process, and we are real happy with it.
The build process was pretty smooth. We were given regular updates. The design center helped us through the process.
Absolutely. Excellent quality home
This has been a seamless process overall, and very fast!
This was our second build with EH so obviously our answer has completely changed. I would never build with Eastbrook Homes again and wish we hadn’t chosen to build with them.
Home designs good, excellent curb appeal, materials and workmanship average.
Would have liked a better explanation of what was covered under warranty and what was not covered.
I think Eastbrook did a fabulous job on our home! We love it! Everyone was great to work with (Jonah was our sales rep, Sarah in the design center was fabulous and did a great job helping us pick out exactly what we wanted, and Steve our construction manager was The Best! So attentive to detail! This was a great team to work with! We had a few follow up details that needed attention and Rob was right on it and saw all was taken care of! We LOVE our home, and would definitely recommend them to our friends! A huge thank you to the great team we had the privilege of working with!
The money you pay for your home does not get you a top quality home. There is no attention to quantity. Eastbrook is a corporate machine looking to make top dollar on the homes they sell and line their pockets with as much profit as they can. The warranty coverage is a joke. When it comes to fixing issues the work is subpar. They treat you like you are renting when you own the property. Eastbrook has no consideration for your landscaping. After spending ten of thousands of dollars to get your landscaping put in the trades will come through and trash your yard and nothing is done to rectify the issue. A year later my yard is still being destroyed.
This is the second Eastbrook Home that we have purchased.
The build experience was very bad, missed the cabinets which were supposed to be installed, doors were wrong, bad craftsmanship in certain areas, continuous lawn damage and lack of leadership accountability. The worst experience so far
Matt Morrison went above and beyond to assist us during our new build.
Many good things but many disappointing as well. We did build during the pandemic which may have impacted. Ownership of issues was tough to get. Sales was great. Make sure design studio shares all options with you.
We have built four homes, and Eastbrook was the easiest to work with, and we would recommend them to anyone.
Extremely easy and professional to work with.
Quality construction. All the people we worked with were very professional and knew their particular field well. They helped find solutions to any questions/concerns we had.
There were several issues that were never appropriately addressed which ended up costing us nearly $10,000 in additional expenses we never should have had. Grading was never completed properly, a real and functional retaining wall was supposed to be installed but what was installed never worked. The ground along the back of our house just holds water constantly.