Would have liked a better explanation of what was covered under warranty and what was not covered.
I think Eastbrook did a fabulous job on our home! We love it! Everyone was great to work with (Jonah was our sales rep, Sarah in the design center was fabulous and did a great job helping us pick out exactly what we wanted, and Steve our construction manager was The Best! So attentive to detail! This was a great team to work with! We had a few follow up details that needed attention and Rob was right on it and saw all was taken care of! We LOVE our home, and would definitely recommend them to our friends! A huge thank you to the great team we had the privilege of working with!
The money you pay for your home does not get you a top quality home. There is no attention to quantity. Eastbrook is a corporate machine looking to make top dollar on the homes they sell and line their pockets with as much profit as they can. The warranty coverage is a joke. When it comes to fixing issues the work is subpar. They treat you like you are renting when you own the property. Eastbrook has no consideration for your landscaping. After spending ten of thousands of dollars to get your landscaping put in the trades will come through and trash your yard and nothing is done to rectify the issue. A year later my yard is still being destroyed.
This is the second Eastbrook Home that we have purchased.
The build experience was very bad, missed the cabinets which were supposed to be installed, doors were wrong, bad craftsmanship in certain areas, continuous lawn damage and lack of leadership accountability. The worst experience so far
Matt Morrison went above and beyond to assist us during our new build.
Many good things but many disappointing as well. We did build during the pandemic which may have impacted. Ownership of issues was tough to get. Sales was great. Make sure design studio shares all options with you.
We have built four homes, and Eastbrook was the easiest to work with, and we would recommend them to anyone.
Extremely easy and professional to work with.
Quality construction. All the people we worked with were very professional and knew their particular field well. They helped find solutions to any questions/concerns we had.
There were several issues that were never appropriately addressed which ended up costing us nearly $10,000 in additional expenses we never should have had. Grading was never completed properly, a real and functional retaining wall was supposed to be installed but what was installed never worked. The ground along the back of our house just holds water constantly.
What we tell our friends ...
Every Eastbrook Homes' employee we came in touch with during this project represented Eastbrook so professionally, it was easy to recognize they have a great team.
Our experience following the Eastbrook Homes' build template made the whole project smooth; on-time; an excellent value; and resulted in a beautiful home.
The team was professional and knowledgeable and friendly. The process was great for never having built before.
Positive experience with a client focused ,very professional organization
Eastbrook provides good value and has an organized product delivery process.
Strong team experience from the sale all the way through the close.
It was an average experience.
Everything from start to finish was easy! Thank you to our entire team.
I have been really pleased with my home so afar.
We love our house and ML so much my sister is building across the street from us
Already telling everyone we know how pleased we are with Eastbrook.
We liked everything about Eastbrook Homes except our horrible experience with Kurt Sidinski.
It would depend on what kind of a builder my friend would be looking for.
During our building process, we had exceptional up-to-date information weekly by Jessica Balder. She responded to us quickly and answered all of our questions. Throughout the year, during the warranty process, Rob Schricker took care of us and did an exceptional job on all of our issues. Yes, we highly recommend Eastbrook Builders. L
Everyone was nice to work with and everything went really well with Trevor. He always was there to help and try to get things handled. We are very pleased with the home and have made many wonderful memories already!!