needed new windows
The order came in ahead of schedule and the install was quick and efficient.
I would highly recommend Window World to family and friends. They did a great job
Matthew was a great salesperson. Explained in great detail what was going to be done and actually brought a sample window. Installers were on time and very efficient. Did a great job and cleaning up.
These guys did good work and exceeded a window company I hired about ten years earlier. They did a better job on the finishing and cosmetic side of things.
I have already recommended Window World.
Window World of Tampa did a great job.
The quality of the door we had installed was good. The installation brought about a few issues to us. The first installer didn't get it quite right. The second person who came to repair the issues left, and I never heard back from him. The third person who came was able to fix the door, and it remains in pretty good shape now.
Brett was so informative and patient with all of my questions. He offered affordable options that came in at a better price than 4 other quotes we recieved 5 years ago. The installation crew was polite and very thorough with the clean up. I can't believe how quickly they finished everything up. Inspection passed without any issue. We only had one small problem with the caulking on one of the windows and the response to fix it was immediate.
I am pleased with their service, salespersons, and installers; everyone has been quite helpful, and they have done an excellent job.
I'm already have
Chris from Window World came to our house and was very professional. We went with Window World largely because of the interest free deal that was offered, although the windows are a good quality product. The windows arrived about 6 weeks later and were installed by a team of very skilled men, although only 1 could speak limited English. After the installation was performed we noticed 1 window had a large crack in the glass. We were told by the installer that Window World was aware of the crack and was already ordering another window sash. When we called Window World after a couple of weeks (we had not heard from Window World) they were unaware of the crack, but, would order a new sash. Two months went by and still no sash, we called again and was told they would return with a new sash the next week. Window World did indeed return with a new sash, but, it didn't fit. Window World than ordered another sash and about 4 weeks later they returned and again, it didn't fit. By this time we had to return to our home up north and told Window World the sash repair would have to wait until we returned. When I returned in late January Window world arrived February 2nd, this time the sash fit, but it was almost impossible to latch, but at this time I was ready to move on. Window World was then supposed to contact the county for the window inspection. After 3 days I had heard from neither the county nor Window World, so, I called the county. The county said they had not heard from Window World but would send an inspector out the next day. The inspector was very professional and failed 4 window installations including the latch on the "new" sash, he also told me HE would contact Window World. Window world called the next day and we set an appointment up for two days later. The Window World installers came out and made the proper repairs. The inspector than returned and made his inspection, which passed and then signed the building permit. I then called Window World to set an appointment up to install the slide covers and inspection plugs and remove the decals from the windows. When I called I had to leave a message, I did not receive a call back, so the next day I emailed Window World and did receive a response the next day. Two days later the installer came out and installed the items, I had to remove the decals, they were supposed to, but again, I was ready to move on. The window purchase process started in May of 2023, it ended February of 2024. I do not put any blame on the installers or the windows themselves. It is almost impossible to find a human to speak with at Window World, unless you want to speak with a machine. We have never been contacted by anyone from Window World concerning the installations or if there was any problems. Even Chris, the salesman, we never heard back from him, even when I texted him to tell him the person who lives across the street was interested in windows! We will take some of the blame for the longevity of the project as we had to return to our other home, but, it would not have taken as long as it did due to the cracked sash, which I feel Window World must take the blame on that situation as the building permit can not be signed off until the windows pass inspection and there was some "passing the buck" going on. I feel our perseverance in this project brought it to a conclusion, had it been an older less "tech-savvy" person, it may still be going on. Lastly, your payments start on the day you sign the contract, not when the job is completed.....thank you
Service, product, professionalism
They were very easy to work with, and I had no problems at all. I had a very good experience overall.
So far, the team, the customer service and the crew that came out to the house spectacular. They did miss one screw which means we failed our inspection but they came immediately back out to the house to get it fixed and rescheduled the inspection so we can get it passed. I definitely would recommend this company.
The crew that did my windows were great and very good at what they do. They were very neat and did a great clean up after. Windows look great.
I really don’t know where to start but… from day one there has been nothing but mistakes and lies over and over again
Completed job as promised.
We replaced over 20 "builder-grade, single pane" windows with Window World. The process was completely professional from estimation to installation. The installers were on-time, worked very efficiently and cleaned up the entire area.
Salesperson was great, professional crew, job was done well, happy with the results
Right from the beginning, the salesman came and gave me a quote. He showed me in very good detail the product that he had, and was very thorough, nice, polite, and knowledgeable. The service was also very good of the installation of the new window.
The installers were on time and professional. They answered all my questions. They cleaned up and left the area in good condition.
They installed additional locks on my upstairs windows, and they do not allow the windows to function properly.
Strong superb work overall. On time,pleasant excellent work and super fast like ninjas. Would recommend Jr and James.
They were very professional.