They were on time, courteous, respectful, and cleaned up well.
They were quick and easy to deal with.
I’ll specifically will give them Granston’s name and issues I had with other companies.
Our estimator, Mr. Phillip, was very professional and knowledgeable. Window World of New Orleans scheduled our sliding glass door project as soon as the materials were received. Mr. Victor and his crew did a marvelous job on the installation. Great job!!!
Great Service Great Price.....just an overall Outstanding interaction during this process.
Crew worked diligently to get the job done. Pp
The staff was friendly, professional, and I am extremely pleased with Window World and my windows!
Upon completion of the window, it looked really nice, but the screen does have a scratch in it. They are supposed to come and tend to it, but never did.
Very pleasant experience working with Window World of New Orleans from the first consultation to the finished project. We are very pleased with our windows.
Would be a 5 if glass was not everywhere after they left.
Everything was prompt. All that the representative said would happen, happened in a timely fashion. The installer was professional and elite. He was a good, courteous guy who cleaned up and didn't leave a mess. The installer was good.
I had one problem with Window World. They didn't clean up well, and my daughter got glass in her foot. There is also a spot inside the house where they didn't caulk well. They also lost some pieces from the blinds, but other than that, everything was fine.
I am likely to recommend Window World to a friend because it's quality versus cost.
I would highly recommend them.
Great experience! Everyone was professional, accommodating and got the job done! My patio door is exactly what I needed!
Moderate
They measured my windows wrong. I have a 1 1/2-inch gap where the man did not measure correctly. The caulking fell out, and on other windows, they caulked over other mold and mildew. The person I spoke to at the company said I didn't complain the day it happened. I had the flu, and it was raining. It was the first time I had noticed the work after getting well. I was told there was nothing that could be done because it was in the contract.
Wish our was totally different but it was a nightmare.
We have had the windows for 20 years, and we are satisfied. They back their warranty and do good work.
Verry satisfied so far
It all went along very smoothly.
Job started off a little rough because of the language barrier. When the job supervisor arrived a couple hours later, things quickly took a turn for the better.
Worked fast and efficient. Meticulous with caulking and sealing.
Would have like to see tarps or blankets used outside for catching broken glass, I am still picking it up around the house.
There was some damage to ceiling where bay window was installed and some trim needing reinforcement. Called management to schedule the final touch ups. Still waiting on completion. Overall they did amazing job. A few tweaks such as making sure all glass is removed from property and following up thru job completion would make my rating Stellar.
The windows and door are beautiful
I was very impressed with the installation process and how quickly and effectively the crew members worked. My new windows are beautiful.
I love these windows. They are solid, easy to operate and offer so many options for opening (top down, bottom up, sliding screen, very cool ability to flip out for cleaning the outside surface from inside the house) Speedy delivery, proficiency of installation, professionalism of the entire team from sales person to installation crew. There was great communication along the way. The installation crew was all business but had a great attitude. Finally, I appreciate the interest free payment plan I was able to take advantage of.