Friendly staff, good product, felt rushed
I waited for months to get my windows. They finally installed the wrong size and I had to wait more months.
The windows have greatly enhanced my house.
I was very pleased with the whole process and would definitely recommend them.
From the sales representative to the installer, everyone was professional, courteous, and knowledgeable of the products.
It was fast and very professional!
no
Sales and installation crew were very good.
They did great. They were on time, they cleaned up after they were done, and they showed me how the windows work for when I need to clean them. They did a very good job and I'm happy with them.
windows did not fit correctly about a 1 inch gap on all windows. massive damage and dents to all the window sills.
This company is out to get your money and they betray your trust. I would not recommend them to anyone that I love.
Sales person, Clayton, was very professional.
Salesman came out quickly. Prices are good.
The quality of work is amazing, the team was really responsive, and the pricing was fantastic. Overall, I had a wonderful experience.
The windows and doors I purchased were high quality for a great price. The process from ordering to installation was very smooth.
One window sash out of 28 made incorrectly, took 6 weeks to correct.
Three weeks after I ordered my windows, WW messed up the finance form and I started from scratch. I had to get management involved and it still took 2.5 additional weeks for windows to arrive. Install date scheduled over a week out and 2 hours before my “window” for them to show up, I get called and they can’t make it. Wasted a whole day off. They showed up the next day and install crew was actually good and quick.
Poor quality of work, some of the windows is hard to operate, damaged sheet rock, missed colk two windows.
Great crew.
We initially ordered 23 windows and then 4 days later decided to add 2 additional windows. When they called to say our windows were ready for install we removed all the blinds and moved furniture only to discover that it was only the 2 windows that were ready for install so we had to put all of the blinds back on the front of the house. A little irritating and didn't understand why the miscommunication. When the other 23 arrived the install went smoothly. 1 window was measured incorrectly and had to be reordered so the process took longer than expected.
I would recommend Window World for all and any of your house remodeling needs.
To the salesperson, I specifically asked if they offered the piece of wood that goes below the window, which is the trim. I did two projects with them, I kept asking, and I was not educated or was told It hey offered such a service and was told I had to bring another carpenter, and during installation they said they did offer that service and the installation had to be replaced. When they took my windows out, they could have put the trim in and instead try charging me additional money to come back in and put in the trim. I have had two projects with window world and the installation on both failed to meet my expectations. In the beginning information was not given to me properly.
One window was really expensive.
Not at this time unless some things are corrected
The whole process was very easy from the moment that our salesman, Danny came out to talk to us about replacing our windows, to ordering and the actual installation. Everyone was very polite and wanted to make sure that all of our questions were answered.