I found the workers to be efficient, professional and courteous. Management was fair and easy to work with.
Synapse Construction did A-1 work to repair our long-term water damage. They handled details such as subcontracting roof repair and washed the outside windows when the project was done. We showed the damage to the salesperson who first visited and he wrote a first quote that did not address the rot to supporting beams. He said he couldn't estimate the work until its extent was clear. But when the crew came they didn't even understand there was rot; they had to stop until a new work order was written, which took several weeks. There was also delay due to staffing (COVID) and supply issues throughout the project, which in the end took 7 months to complete. The team did communicate well with us, but every time there was a change in workers, there were multiple days when no work was done. Thankfully, when the work was finally completed, it was superbly done. And the workers cleaned up the site at the end of every workday.
Very satisficed with the siding workmanship and professionalism of the crew and the timing of the project that met our timing
I was looking for a builder to partner with on the external renovations. When I talked to siding contractors they only had a standard offering and the people that talked to me were not able or felt like they could add the features. I waited and I talked to Synapse. They were able to design the details that I wanted. We had a good dialogue to make the house better. I am very pleased with the end results. It looks like a new house.
Professional and courteous crew. They always showed up on time when they said they would. They listened to all of my concerns and took care of any issues. I did compare rates and while they weren't the cheapest, I thought their pricing was fair. The project took longer than originally expected, but I'm okay with that because I think the workmanship met my expectations. I highly recommend Synapse Construction.
(See my answer to "Additional Comments.")
Synapse Construction is a top quality exterior company with low pressure, easy going staff and crew. Kyle (owner) is one of the easiest people I've ever scoped a sub project with and the crew is efficient, professional and does amazing work. I've lost count of how many neighbors have commented on how Synapse helped us transform our house from one of the worst houses on the block into one of the best. I highly recommend them for any exterior projects when anyone is looking and would use them again without hesitation.
My company used Synapse on a new construction project on Capitol Hill. They executed it professionally and the quality was excellent.