About this company
ServiceMaster - Portland
ServiceMaster of Portland, Oregon has been a leader in damage restoration and carpet cleaning services in the Portland Metropolitan area for over 50 years and is on the leading edge of industry protocols and standards. If you experience water damage, fire or smoke damage, or disaster in your home or business, our restoration and cleaning efforts are completed quickly, compassionately, and comprehensively to ensure that you can get back to life and business as soon as possible. We offer high quality carpet cleaning Portland Oregon services. Our carpet cleaners are well-trained and equipped with proper equipment.
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Customer satisfaction
Of 289 customers surveyed, 66 respondedReviews 49
Of 66 respondents, 49 left a reviewRecent reviews
Joe B.
Yes.
Henson E.
Friendly enough but kind sloppy, no communication internally, seemed like a different crew almost every day, non of the employees ever seemed to know what was going on and often didn't have stuff they needed when they showed up. I'm stains on my asphalt, plaster stains everywhere, pathes not even filed with mud. Ceiling has lines and did all over. Nothing was done with pride of workmanship, just done as fast as possible so they could go home early.
ANITA F.
Everyone was great, respectful and helpful. Thanks to all who helped us!!!
Jana W.
Excellent service, customer service, and timeliness!
Bessie C.
They did a good job but I feel they removed some flooring in my bathroom that didn't need to be ripped up. I also still have the lock box which they have not picked up.
Jeremy R.
I do not have many regrets in life. My greatest regret during this tragic time and loss due to a house fire, is having Service Master provide my family with any services. I am extremely dissatisfied and shocked at the exorbitant amount of money this company charged. Worst services I have ever received. Stay away always!
Linda D.
Communication was a big issue. I like to know details.
Barbara I.
We received quick and professional service when our home flooded. Our crew was very hardworking, worked quickly and courteous. Even when the work was completed, and we still had our Pack Rat storage, they were flexible and gave us adequate time to get it unloaded. Would definitely recommend them to others!
Gina H.
Everyone was helpful and did their jobs efficiently.
Catherine W.
ServiceMaster came to my house when I was highly stressed due to a flood in the basement. They completely took over the situation, drying out the area and provided drying units until the area was dried. They worked with my schedule to come out and tear out affected flooring and walls. They provide a great service turning disaster into manageable.
Thomas W.
If I am in need of a company like this again then I would not hesitate in asking for their assistance.
Martha T.
Timely, efficient, clean, patient.....
Shirley W.
Not only did Service Master do a great job but the employees were very nice and understood what I was going through.
Edd H.
We had a basement flood from our washer. Servicemaster came immediately and expertly handled everything, from fans to dry things out, to removing damaged carpet and drywall and packing my belongings and storing them safely until our contractors were done with repairs. Their employees were professional and thorough and the supervisors stayed in touch with us to ensure everything was going okay. If you ever have a restoration issue, I would highly recommend Servicemaster.
Ruth M.
The worked their heads off.
Eva W.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The detail. They were amazing
Mark W.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - They were very prompt.
B.A.E.
Shantija S.
Lorie G.
Brian H.
T.D.H.
Daniel J.
Walter S.
Barbara Z.
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Customer feedback report
