About this company
Rapid Dry Services
At Rapid Dry, we practice compassionate service across all levels because we understand the stress our customers are under when they need our restoration services after their lives have been impacted by emergencies involving water, fire or mold. We can restore your home and its contents back to pristine condition after any of these disasters, with emergency crews ready to help on a 24/7/365 basis. Show more
At Rapid Dry, we practice compassionate service across all levels because we understand the stress our customers are under when they need our restoration services after their lives have been impacted by emergencies involving water, fire or mold. We can restore your home and its contents back to pristine condition after any of these disasters, with emergency crews ready to help on a 24/7/365 basis.
When you make a call to Rapid Dry, you’ve contacted the top water, fire and smoke removal specialists in the state of New York. Our experienced technicians are background-checked and IICRC-certified. Whether you need them to rectify a sewage overflow, clean up smoke damage or remove some mold from your basement in Western New York, you can count on prompt, first-rate service at a customer-friendly price.
Rapid Dry technicians also have the experience and equipment to handle the aftermath of any fire, whether you need board-up and roof tarp services, assistance with fire and smoke clean-up or something more substantial. Our company has been in the restoration business for more than a decade. When disaster strikes, we will help get your home or your business back in order in no time. Hide
GuildQuality surveys
Reviews 15
Of 17 respondents, 15 left a reviewRecent reviews
Andre B.
They did a wonderful job.
Timothy D.
Overall, I think they did a tremendous job and they were here in a timely manner and so forth. I think they dropped the ball at the very end on some little things.
Luis M.
Rapid Dry has shown to be unprofessional and unethical. They demand advance payment but when there are problems they do not respond to phone calls. They overcharged for their services in such way they the insurance did not cover all their charges adding to our loss. When delivering back he items they removed from storage, they asked for advance payment before unloading their truck, but when things were missing or got damaged in their hands, they don't replay to our phone calls.
Courtney O.
Everyone was on the ball and I was notified of any changes or updates immediately. I really appreciated the late night work on a Friday. Everyone was awesome
Tim S.
It’s has been 50 days and they haven’t submitted a bill yet to my insurance. Their part has been done for about 50 days. The project has been complete over 30 days on my end.
Serrita H.
I would recommend the company if someones property, was damaged. Very professional!
Nicole O.
I will defiantly recommend them! Everything was fantastic form start tot finish. They even cleaned up all the excess goods! They did a good job and they did not take the equipment away until it passed inspections. They can us me as a reference anytime.
John R.
I am the Agent - Denise Walton and handled bringing in rapid dry as the insured was out of town. I was 110% recommend them to anyone. Prompt, efficient and helped us out immensely.
Glenn C.
The crew was great. They did most of their work very carefully and efficiently. Other than a few little details they cleaned up after themselves and were very professional and courteous.
Customer in East Amherst, NY
Mary D.
Customer in Rochester, NY
Tonya C.
Gary W.
Trillium H.
GuildQuality
Customer feedback report
