The overall experience was fine. I would rate it 3–4 stars overall. However, one person who came out to my house was watching me through the bathroom window and never knocked to let me know he was there.
It was a big project and I had to be the project manager and follow up daily on next steps, what crew was doing which work, provide my own quality assurance and maintain the "punch list" and monitor it daily. There was very little communication offered. I had to reach out many times and ask what was happening next. Emails to my sales rep were always answered by someone else. For these reasons, I will not discuss this type of project with any of my friends.
I used them two times. I used them for a complete roofing job two years ago. They redid the front of the house with cedar shingles. It was previously not done properly, and they fixed it. Every time, the crews are awesome. They are polite and work well. They are all five stars.
Everything PGRS: Professional Grade Roofing + Siding has done has been very good.
PGRS: Professional Grade Roofing + Siding did an excellent job. I was quite satisfied with it all the way from the person who did the estimation to the actual workers who came in. They were all superb.
The work was excellent, There were kind, patient and professional people working, to assure the quality of work for customer satisfaction. I was very pleased with the work done and sure I will recommend your services to others. I was also very impressed with the customer representatives, Olivia and Brady Warren who made everything work!!! I am sorry I am not sure of Olivia full name to address her properly.
PGRS: Professional Grade Roofing and Siding was very professional, on time, and did quality work.
Salesman was very courteous, helpful with suggestions on problem solving , work was clean and neat and timely.
This was a long and extensive project including roofing, siding and fabrication of columns. The team worked with us at each stage through many changes and delays
Good job except didn't finish electrical
Great experience all around for a great value 10 out of 10 recommend
Great job!
Ask for Chase; he is great.
They did a spectacular job. I was thoroughly impressed from the beginning to the end.
I would absolutely recommend the company to my friends. They were professional and the quality of work was outstanding.
You won't find a better contractor.
these guys did really good work. siding for your house is not cheap. But these guys price was fair. and they worked fast and do great work. plus the were a prefered contractor with the product we use. and they have a great warranty.I am really happy with the work they did.
Everything went as planned. They did a good job and were very pleasant. I was extremely pleased with the results.
They are a great company to work with and have great results.
The crews overall were great. I am very happy with the outcome of the siding and trim, gutters, and windows. The only issue I have is that the paint on my new door had to be re-painted a couple of times and there is still some issues with it that were not addressed since the last time I reached out to the project manager some months ago.
By far the best experience I've had with any home improvement contractors to date. Very professional, communicative and efficient.
Excellent job, professional crew, and I am very happy with the project.
It was a pleasure to work with PGRS. The salesperson, project manager, and construction crew were all courteous, professional, and above all, honest about the work to be done. I was able to meet the owner as well, who came out to make sure the siding could be installed according to our expectations without any problems or errors in construction.
Basically I was pleased with the quality of work. They did what they said they would do and I recommended them to 2 other home owners in my neighborhood. I see now, a 3rd neighbor, within site of my house is using them for repairs. I'll definitely use them in the future as I need some additional siding repairs in the future.
The staff at PGRS went above and beyond to help fix a mess left by a different, cheaper competitor. The owner came out and gave his opinion on how to correct the problems. This was the 2nd time of using them and I highly recommend them.