The job was very good.
We were so pleased with the workmanship and skill of Bob Aday. Despite the disruption that is part of any remodel, he made it easy. The finished product is wonderful.
Great service from Tygh.
Overall outcome is excellent
Neil Kelly installed our solar panels and EV charger. Throughout the entire process they were professional, communicative, on time, and nice.
Everything went smoothly.
We've worked with Neil Kelly on multiple projects, and have always been highly pleased with the quality of their work and customer service.
They did an amazing job on our home; it lives beautifully for our entire family, and we are extremely thankful!
I am very impressed with the quality of the work that Neil Kelly has performed for me.
We are very happy that we chose Neil Kelly to take on our projects.
Professional, knowlegable.
They did an excellent job of recommending how to make our kitchen more accessible for our elderly bodies. We purchased the recommended pullout drawers and they did the installation. All well under our expected budget.
Neil Kelly did an excellent job with my kitchen remodel. I couldn't be more pleased with the professionals who worked on my team.
Our kitchen is stunning, and the whole experience of working with Neil Kelly has been great. The dynamic designer, Tessa, came up with beautiful designs I would never have thought of and showed she really listened whenever we met and talked at the beginning of the process. The project manager, Paul, was extremely responsive to all issues no matter the size and kept a keen eye on the entire process. The carpenters did fantastic work, especially Jamie, who spent the most time at our house and took care of all sorts of matters (and who, according to my dog, is basically a member of our family). A kitchen remodel is a huge, disruptive undertaking, and I’m very glad we chose Neil Kelly to do it.
Our experience with Neil Kelly has been mostly positive. We had our three bathrooms remodeled first. The design process with Jamie and Sophorn was fairly seamless and we were open to most of their ideas and selections. Choosing materials can be overwhelming, but Jamie and Sophorn were able to discern our tastes and presented a smaller array of choices that were very manageable. The quality of workmanship was very good; the tilers in particular did an outstanding job. The project manager, Tony, kept everything on schedule with very little downtime. At the end of the remodel we were extremely happy with the results.
Our kitchen remodel had a few more bumps along the way. Again, Jamie and Sophorn presented us with a design and materials that were in line with our tastes and preferences. Our main problems were the availability and scheduling of subcontractors which resulted in delays, particularly with the flooring. Another delay occurred when the lead carpenter left Neil Kelley and the continuity of installing the cabinets was seriously affected. The result of this was a miscommunication in how the cabinets were laid out. The placement of cabinets impacted the clearance of drawers and a cabinet door; also impacted was the desired clearance between the counter and adjacent family room furniture. Had we not had the change in personnel installing the cabinets, we believe these issues would have been addressed in a timely manner and rectified without adding more delays. However, throughout the process, we were very happy with the project manager (Tony), as he stepped up to address problems as best he could, even coming to the house on a weekend to address a plumbing leak. At the present time, we are still awaiting a cabinet door to address the previously mentioned cabinet clearance problem.
Overall, our experience with Neil Kelly has been very good; we are pleased with the majority of the workmanship. While the cost of our remodels was high, there were no cost overruns. Our advice to prospective clients would be to always stay involved with the day-to-day progress and to speak up when you have questions or if things don't look as expected.
My wife and I are very happy with our beautiful, newly remodeled primary bathroom. From design to construction we are very pleased with Neil-Kelly Portland's craftsmanship.
Great team, easy to work with, and very responsive!
Neil Kelly-Portland are dependable and provide quality work. They finished in timely fashion, and provided high quality craftsmanship.
It was an overall good experience.
reasonably priced and knowledgeable contractor who works with homeowners on project options
Like dealing with Larry Romick. Excellent workmanship.
The final product is excellent. The workman and managers were polite and professional. But for the high cost I expected better communication between the project manager and the homeowner. There were weeks when no-one showed up and I did not get good communication from the project manager about what was happening.
The kitchen design and quality of work was excellent. Project scheduling could use some improvement.
Strong project management and reliable responsiveness.
It took a while to get our name in line for the work. A little more access to staff or work availability would be the only thing I could say that was negative about our experience.