We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, LeafGuard of Northern New York relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of LeafGuard of Northern New York in Rochester, NY; Syracuse, NY; Pittsford, NY; Penfield, NY; Geneva, NY; Webster, NY; Fairport, NY; Skaneateles, NY; Cicero, NY; West Henrietta, NY; and 76 other cities in New York.
In this report, LeafGuard of Northern New York has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 114 out of 217 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
LeafGuard of Northern New York surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a LeafGuard of Northern New York customer, and if LeafGuard of Northern New York completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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