Review by Rira J.
Seattle, WA, on Feb 23, 2021
Due to COVID, I put my project on hold in March 2020 then reached back out in July to see about getting it re-scheduled -- the work wasn't completed till January 2021. I understood for a small project that it would take longer to find a contractor, however, there was a period between July - November...
Review by Matthew L.
Seattle, WA, on Feb 18, 2021
Jenkins took my project and never showed up for work. Their PM eventually called after months to say that Jenkins was unable to do the project. It left me with a torn apart house with water damage for 4 months. Very disappointing.
Review by Marie L.
Edmonds, WA, on Feb 16, 2021
The entire experience was painful and the sub contractors caused additional damage to my home. I finally gave up and stopped trying to get things fixed.
Review by Lynn G.
Redmond, WA, on Feb 09, 2021
Walter Cruz did an excellent job as project manager. He consistently followed up on progress, kept us informed, and met our every request.
Review by Matthew A.
Mercer Island, WA, on Feb 02, 2021
Jenkins did a terrible job. They didn’t have enough subcontractors and our job was installed. After months of installing I had to find electrical, plumbing and tile subs on my own to work with Jenkins general contractor. The general contractor did a substandard job monitoring the subs and we had to...
Review by Wesley S.
Seattle, WA, on Jan 20, 2021
in short, Don't expect good timely results...
Review by Carlos L.
Seattle, WA, on Jan 04, 2021
Jenkins Restoration did an excellent work with our basement bathroom. Workers were very professional and helpful, they even re-touched an area that was not originally included in the contract. Walter (the operation manager) was very responsive and willing to work with us and accommodate our needs. We...
Review by Ryan C.
Sammamish, WA, on Dec 28, 2020
Really enjoyed working with Jenkins and the contractor. We had water damage from our leaking water tank and had to have hardwoods replaced and other work done. This was my first home project of this level, so I was nervous. They were very supportive and spent time explaining and answering all my questions....
Review by C.M.J.
Monroe, WA, on Dec 15, 2020
We started with this company because they were our insurance "preferred" company. They initially responded in a timely manner to assess the fire damage-after that, almost no communication. Took almost three weeks of repeated requests to get a temporary repair to an 8' hole in the garage wall. Two...
Review by Ori Y.
Redmond, WA, on Oct 02, 2020
Jenkins restoration were very professional in working with the insurance company. They took care of all the paperwork and the work was submitted to and approved by the insurance. The project manager was very responsive to asks. The downside was that the entire process was extremely slow, the people doing...
Review by Katey H.
Seattle, WA, on Sep 16, 2020
Walter from Jenkins was a really great person to have on the job. He listened to all of our issues with the first contracting company and he completely satisfied us with the second one that came to redo the work. He was very upfront and transparent with us, he communicated often, and really the job was...
Review by Stacy B.
Seattle, WA, on Aug 15, 2020
Professional, strong project management and coordination. Exceeded my expectations in bringing my project to an end looking better than before the water damage! Will definitely use them again should I need to!
Review by Tacey P.
ISSAQUAH, on Jul 30, 2020
We found Jenkins to be very responsive and the follow through was always as promised. Great communication. Would hire them again.
Review by Joe
Bothell, WA, on Jul 01, 2020
The representative that came out and did the restoration did an excellent job, she was timely and professional.
Review by Sandy H.
Bothell, WA, on Jun 18, 2020
Jenkins Restorations was efficient and successful in fixing my water damage.
Review by Hemanth K.
Snohomish, WA, on May 28, 2020
Jenkins did a great job of drying out the ceiling. They communicated well and they accommodated us very well.
Review by Lynn G.
Redmond, WA, on Apr 08, 2020
Jenkins has been very straightforward about all aspects of this project. They have met their deadlines and have kept us very well informed along the way.
Review by Kathy H.
ISSAQUAH, WA, on Mar 23, 2020
They did an excellent job.
Review by Msgt E.
Everett, on Mar 18, 2020
They made the damage to my roof worse than when they came to mitigate. And when I called the NW district manager, he told me that the application was done to protocol. Still dealing with them and USAA for repairs. Mitigation is still not complete.
Review by James M.
RENTON, WA, on Mar 16, 2020
Jenkins showed up in a timely manner. They identified the water leak in my shower and took appropriate action to dry out the wet areas. The two workers were very professional.