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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

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In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

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Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Answers from contractors near St. Albans, WV

Is it natural for water main to drip after it is turned on after 3 weeks shut off ? We had shut it off and drained before going on vacation
Jan 15, 2019
Just behind the valve handle there is a "packing nut" that sucures the shut off valve into the body of the unit. Take a cresent wrench and tighten up that nut and this should stop that leak. No need t ... read more
If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
Nov 10, 2016
Hello Debbie, I would ask how that was determined.  I think that fact that the question was brought up in the first place really raises a red flag.  In my experience, if there was a question about cha ... read more

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