We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Colony Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Colony Roofing in Newport News, VA; and Hampton, VA.
In this report, Colony Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in August 2016. In that time, 1 out of 3 customers (33%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.
Colony Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Colony Roofing customer, and if Colony Roofing completed work for you after August of 2016 but you haven't yet received a survey, please let us know.
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