Ryan was very professional, pleasant and helpful in offering suggestions and colors. The construction crew did a great job and would clean the work area daily. We had other estimates and found Burbach Exteriors to have the best price for the same materials.

We were satisfied by the outcome. Our house looks beautiful. The process was very frustrating at times and the key issue was poor communication. We took lots of photos of issues and sent them to Burbach so they could be corrected.

The entire experience was very positive. Coming in with repairs that we didn't want to do, but had to, Mike at Burbach made the process painless. He presented several different options based on our needs that we were able to select from. We were also able to easily modify things on the fly as new needs arose. This was a great experience.

We are very much in love with the work they did. We've had a lot of compliments. Brad is very good, if ever there were any questions he got right on it. We're very happy with the work they did.

We recently had Burbach Exteriors remove all of our vinyl siding and replace it with Hardi Plank. They did an amazing job and it's really updated the look of our house. I would highly recommend using this company.

We feel we received excellent customer service as well as quality work on our home. We are pleased with the results. We felt that Brad was very eager to meet our needs.

Burbach definitely does not rush the job. The end result is beautiful and well done!

Areas Of Satisfaction

Areas Of Satisfaction - Prep for final product. Final finish.

Recognized Excellence

Recognized Excellence - Mike Birth

The job done on our garage was very reasonably priced and we could not be more happy with the work done. They gave me the price and scheduled right away. I had a lot of workers doing different jobs of Cement board and Stone siding. They worked hard and cleaned up each day before leaving. I can't say enough of the quality or work and professionalism. All employees were very professional and took great pride in their work. I plan on having my house done later this Spring with similar work.

Areas For Improvement

Areas For Improvement - They didn't. All of their employees were very courteous and hard workers. I can find nothing wrong with this transaction and work done.

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism, they were prompt, clean, and hard working. They followed up with me after the job to make sure I was satisfied or if there was anything needed.

Additional Comments

Additional Comments - I will be a return customer and will recommend to others.

Areas Of Satisfaction

Areas Of Satisfaction - Mike in sales did an excellent job with the photo renditions of what the finished project would look like. This helped us solidify our decision to move forward with the job.

Recognized Excellence

Recognized Excellence - Mike & Blackie

Additional Comments

Additional Comments - Job well done.

Our house looks great and is warmer and more comfortable than we expected.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the salesperson, Brad Nelson, he was really great. He would stop by routinely to keep an eye on things and make sure the work was satisfactory. He forecasted any changes that might occur. We actually had no delays and I truly think it is because he stayed on top of the project, which is rare for a salesperson to do. He took a genuine interest in our home.

Current Referrals

Current Referrals - Burbach is more than welcome to put a sign in my yard. I suggest they do that in the future during the construction process.

Recognized Excellence

Recognized Excellence - Brad Nelson and the lead installer both were excellent.

Recognized Excellence

Recognized Excellence - My salesperson Brad was very good.

Mike has been our sales connection on two different jobs. He always made sure we had good information, delivery of services as promised, and excellent results. He was responsive to our needs and inquiries and provided insight and assistance that was above and beyond basic services. If the crews assigned didn't get it right the first time, Mike was able to get it remedied to our complete satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - Very congenial and professional relationship with lead salesperson and site manager. They were more than willing to provide guidance and assured the project was completed as promised. They bid fairly and held to their bid.

Current Referrals

Current Referrals - Not at this moment, but I would definitely recommend Burbach.

Recognized Excellence

Recognized Excellence - Mike Birth has been with us through two projects. Exceptional job and excellent service. To a lesser extent on the recent project, the lead was Brandon Paice and he did a nice job as well. But Mike was the driving force that made everything work. High praise from us.

Areas Of Satisfaction

Areas Of Satisfaction - Completed ahead of schedule.

Recognized Excellence

Recognized Excellence - Ken Hatch did a good job on this one.

Areas Of Satisfaction

Areas Of Satisfaction - The work that was done was done well.

Recognized Excellence

Recognized Excellence - Jesus was very helpful and would help point out areas that needed fixing and not just cover it up blaming someone else for the mistake. He realized that we are a team building homes.

Areas Of Satisfaction

Areas Of Satisfaction - Timely scheduling and completion of jobs has been excellent

Recognized Excellence

Recognized Excellence - Jared has been spending more quality time on my jobsites. This is making things run more smooth.

Recognized Excellence

Recognized Excellence - Jared is putting a lot more time into our job sites and does a good job of spending time with customers who need help. I would encourage that he continues to do that in the future.

Areas Of Satisfaction

Areas Of Satisfaction - Job look good when completed.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work.

Recognized Excellence

Recognized Excellence - The owner was great to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workmanship.

Areas Of Satisfaction

Areas Of Satisfaction - work was good

Recognized Excellence

Recognized Excellence - Ken is a good phone answerer and pretty much took care of my concerns

Recognized Excellence

Recognized Excellence - Mike is really personable and Ken does a good job.

Areas Of Satisfaction

Areas Of Satisfaction - I thought all of it was exceptional

Recognized Excellence

Recognized Excellence - Ken and Mike

Areas Of Satisfaction

Areas Of Satisfaction - I was pleased with their willingness to bid on miscellaneous projects that were not exactly big ticket items.

Recognized Excellence

Recognized Excellence - Mike and Jared did a good job following up with me.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their communication and with the work of Jared. He a has been paying a lot of attention to the job site and working with us on a daily basis.

Additional Comments

Additional Comments - We're very happy with the product.