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After two visits from other personnel, we were able to be satisfied with the completion. The things that were damaged were repaired and the hardware was changed. But it took two more visits to do that. We were visited by the service manager himself and we were satisfied at the end of the day.
I asked to change the installation date twice because of the temperature not expecting to reach 40 degrees. The date was changed each time without hassle. I can not be more pleased with Findlay's professionalism and quality of work.
I am very satisfied with the products and feel that I am already saving electricity with the well insulated windows. I also highly recommend the installation crew to any future customers in the area.
My experience with Rocklyn Homes has been wonderful. The service team has been very responsive. They are also very competent and fix things on their first visit so they don't have to come back. The only complaint I have was on the sales side of things. The salesman wasn't very responsive, but that w... more
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