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I saw the windows up at the convention center in Clevland, Ohio and was impressed by the window and salesman. We contacted Universal Windows Direct and the whole operation was flawless from beginning to end.
I felt I could trust the Hawthorne staff. I was not rushed into making a decision. They did a good job of explaining what options were available and the cost.
I am very pleased with the screens. I love that the bugs don't get it. The work was done very well. I can't wait for it to cool off so that I can use them more than I have already.
Poor experience from beginning to end.
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