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I am a first time customer to Moon Valley Nurseries and couldn't be more pleased with the customer service, professionalism, expertise, and the excellent choice of trees in inventory. Everyone was so knowledgeable and helpful. They took time to listen to my list of "wants" and my woes about other... more
You guys were terrible and did nothing that was promised according to your 1st email explaining how organized and effective your customer care represented would be. I had to make every call to find out if your had my order, if anyone was going to come out and measure, build the template, etc. I sta... more
Problem with tub installation and communication. Had to call company multiple times to get any response. No return calls, except for the sales rep who was great. Installers had a problem and didn't disclose it to me when they left. Have to have Reborn return to fix it....not a warranty issue, bu... more
They did a nice job.
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