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The only negative I had was some delay in the paperwork, and that happens with any company. Other than that, I was very impressed with my experience working with Thompson Creek. They are a good company overall--very professional and personable-- my door-to-door salesman even came back after the work... more
Everybody we were in contact with was proficient at their job. The work was done quickly and very neatly. The quality of the windows appear to be very, very good. I think I see a change in my electric and gas bill already. The house looks a lot nicer now that all these windows have been replaced.
Awful experience. The technician found that the thermocouple was bad and the overall cost to fix was $400! Thermocouples cost $20 or less and it took him 10 mins. Complete ripoff. Then he told me that the pilot flame was not large enough and it still wasn't working and tried to sell me a gas valve r... more
We found the entire staff to be awesome, trustworthy and artists in their skills. Would consider them friends. So thankfull we chose them.
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