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Crystal Jones was very professional and knowledgeable. We were expecting the same with the installer. However they sent us a inexperienced installer, Kyle. He did a sloppy job on the first attempt and had to be called out 2 separate times to fix his mistakes to our satisfaction. When we called the m... more
Nothing that we were told was correct. We were told that the job was going to take no longer than two weeks. It ended up taking 5 weeks and we were given excuse after excuse as to why we should have just accepted the way that the extremely poor service that we were getting. In the end we told them t... more
I am overall happy with the job. I wish I could have had them do more. The only thing is it took them a long time to get started, but I think it is due to weather.
From start to finish, working with Gulf Coast Windows was a breeze. If other companies ran their business like this, then the world would be a happier place. The products are high quality and the service was exceptional. I would definitely recommend them to others.
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