We were approached about having our roof, siding, or windows replaced by a The Window Store salesperson. After mentioning we'd like to have our roof replaced soon we were quickly connected with a sales agent who reviewed our roof and provided an estimate. The appearance and thoroughness offered by the salesperson appealed as our roof needed a lot of work. We agreed and scheduled our installation for four weeks later. However when it came to the replacement of the roof there were quite a few disappointments. The salesperson made note of many aspect of the install in the contact including dumpster location and turning over items like the satellite dishes and mounts. Neither of these items were followed. Two sheets of roof sheathing were prepaid and the salesperson indicated any additional would be discussed before installation. Nothing was discussed by anyone with me during the installation. Although some tarps were laid down to collect debris the holes in them left quite a lot behind. And several members of the crew would start tear off before those placing the tarps even began. To conclude the job the gutters were cleaned with a leaf blower which scatter materials into my yard. Materials were also blown down into my downspouts which required removal for cleaning. Oil spots in my driveway from work vehicles had to be washed away. One of my fence gates was opened backward repeatedly during the job which ultimately loosened the post. Though it appears the materials I ordered were used and the roof looks nice I would not recommend The Window Store above any other run-of-the-mill contractor for roof installation.
I was very pleased with all parts of the transaction. At the pre-sale stage they were informative, responsive to my many questions, and patient as we made our choice. Post-sale, they did exactly what they said they were going to do, did it as fast as reasonably possible, and they kept our house cl... more
We interviewed four siding companies. Choosing Craftsman's Choice was a superb decision. Every person who worked on our home from Craftsman's Choice were considerate, friendly and professional. Our home looks outstanding and we would definitely recommend them to our friends and family.
I was very satisfied with the whole process. Spencer seemed to be on top of everything and communicated very well. The level of work and materials was high end.
They were good people and did quality work.
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