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I think the company is wonderful. I can get to them whenever I have to. They always do a great job.
Peter the service technician was very thorough and helpful in explaining my issue. He educated me regarding the process of rectifying my "problem" and allayed my fears and did not give me a "oh this is going to be an expensive one" usual remark I have received in the past.. Real Quality Guy.. I wou... more
My wife and I have used Brothers for other home projects. The replacement windows was a huge success. We love the windows. We have recently contacted Brothers about yet another project.
I do not recommend this company, but if Thompson Creek sends Eileen Chmielewski to your house, request another representative. She promised windows that don't match products sold by Thompson Creek, submitted a different order than the one we signed and paid for, and then lied to both me and her sup... more
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