About this company
Gary J. Basten Construction Inc
At Gary J. Basten Construction, Inc. we take pride in the many long-term relationships that have been fostered with our customers. Our pledge to you is one of respect and creativity. We strive to offer the best possible renovation or repair solution, combined with the most cost-effective approach.
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 79 customers surveyed, 62 respondedReviews 61
Of 62 respondents, 61 left a reviewRecent reviews
Lyle L.
Our experience was excellent we have a 100 year old plus farmhouse the basement walls are 2ft thick cobblestone and yes we will get mice as does any old country home as we approached retirement this is where we wanted to retire so it doesn’t pay to renovate unless we start with the basement well after 3 years of talking to contractors ect , phone hangups and no shows we decided to call Basten well they didn’t blink most knowledgeable people I talked to the scope of project didn’t deter them one bit skip trowl inside basement walls, new slab and drain tile, sump pump, pit and pump for washer dryer hookup new 50 gal water heater, new pressure tank and switch and gauge new install toilet and sink cut out and remove old sistern install window and 2 doors, straighten a wall and more before and after pictures are amazing excellent job Basten especially Matt and Denise thank you
David C.
Good price, great work. They went above and beyond- highly recommend!
Sue B.
They saw prospective problems and corrected areas of concern
Jeff B.
Excellent work at a fair price.
Bob G.
Know what needed to be done and did it
Jennifer G.
Would recommend in a heartbeat!
Linda I.
Excellent workmanship , timeliness, customer service
Jim V.
Basten has done a very good job for me for many years
Very responsive and completed drain tile flushing on short notice
I am very satisfied with the work they have done
Jamie W.
As a home owner it is important to me that projects are completed within my budget. Gary J. Basten Construction identifies areas and/or materials that will work within my budget without compromising quality.
Nancy B.
It was well worth the wait. The crew was efficient, friendly and clearly knew what they were doing! The best part was that when they left the yard looked better than when they had arrived! We were very impressed with their professionalism.
Kim B.
Fantastic prompt & able to get the job done on a rush basis too! Great work
Roger K.
The work they did at my home was very professionally done. They are at the top of my list for customer service.
Dan F.
Additional comments
Recognized Excellence
Recognized Excellence - Noah and his crew
Jeff E.
Additional comments
Respectful & Efficient
Respectful & Efficient - The crew was great. Communicated very well, very personable and very respectful of our privacy and property
Areas Of Satisfaction
Areas Of Satisfaction - Professionalism of the crew Honesty in the assessment by Matt of what was needed to take care of the issue the correct way. Way the crew respected our property and clean up after.
Kay P.
Yes, I will absolutely recommend the company and their level of professionalism!
Additional comments
Sales Knowledge
Sales Knowledge - It only took the Manager, Matt, five minutes to locate my problem. He could have easily sold me a more expensive remedy if he wasn’t honest! Instead he located the issue and it was resolved quickly, efficiently, and cost effectively!
Professional & Organized
Professional & Organized - From the Project Manager, to the installation men, as well as the owner, the level of professionalism was stellar. So much appreciated at a time of stress!!
Communication
Communication - Excellent communication.
Respectful & Efficient
Respectful & Efficient - Totally respectful and only took a fraction of the time to repair, after having to fix another company’s mistake!
Clean & Safe
Clean & Safe - Very clean when the men left.
Areas Of Satisfaction
Areas Of Satisfaction - In all areas from coming on time, recommending a remedy, and quick resolution of my problem. Priced right too.
Joshua S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceed my expectations.
Recognized Excellence
Recognized Excellence - Matt and Noah did a great job.
Stacie C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Met my expectations. I have high expectations
Recognized Excellence
Recognized Excellence - Inclusive of women and diverse people. Felt respected and listened too, also with their staff.
Catherine O.
Great workmanship, hardworking and knowledgeable employees--best construction company I've ever worked with. I've used them twice and will again.
Additional comments
Recognized Excellence
Recognized Excellence - Matt and everyone involved with the job at my residence. Watch Kim on the evacuator--what a show.
Customer in De Pere, WI
Gary J. Basten Construction Inc did a very good job. They picked up after themselves, and they were very nice.
Additional comments
Improvement Suggestion
Improvement Suggestion - To be able to talk to the supervisor. I was working with Matt, but I did more so with his foreman, the foreman was on top of everything.
Areas Of Satisfaction
Areas Of Satisfaction - Gary J. Basten Construction Inc exceeded my expectations.
Current Referrals
Current Referrals - I already gave cards out to a few people.
Recognized Excellence
Recognized Excellence - I would like to recognize the crew that came out for exceptional service; I believe their names were Noah and Kim.
Additional Comments
Additional Comments - I was very pleased with Gary J. Basten Construction Inc.
Bob G.
Additional comments
Improvement Suggestion
Improvement Suggestion - Pump is now quiet thanks
Customer in Green Bay, WI
Additional comments
Recognized Excellence
Recognized Excellence - Matt was knowledgeable & told us what was wrong & what needed fixed.
Additional Comments
Additional Comments - Noah did a great job, he was very polite and he did a good job at keeping me informed. I was very impressed.
Steve B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the fact that they were the only people to figure out what my problem was and solve it.
Recognized Excellence
Recognized Excellence - I would like to recognize Matt and Cubby.
Customer in Green Bay, WI
Areas Of Satisfaction
Areas Of Satisfaction - The on-site crew was exceptional. They were friendly and efficient. They maintained a clean project work site and left the project area better than when they began. This was a very positive experience!
Recognized Excellence
Recognized Excellence - The young woman was very communicative regarding all aspects of the project letting me know what their approach was. She was efficient and focused. She and her partner completed the project (which I was told would take 3-4 hours) in a little over two hours.
Customer in Clintonville, WI
Areas Of Satisfaction
Areas Of Satisfaction - We are delighted with the results of the work.
Current Referrals
Current Referrals - Not at this time.
Recognized Excellence
Recognized Excellence - Matt Buchholz was outstanding.
