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My initial interaction was with the salesperson, and that was excellent. I felt very positive going forward with the job. My response after installation is extremely negative. They need to work on their customer service and installation process.
Thompson Creek opened up the front of my house when it was seven degrees outside and they never broke stride. I built houses for a living for a while and these guys were very good. I was very, very impressed.
I am completely satisfied.
Steve was very understanding and made sure we were happy with the product. The installation team was well above expected, and did an extremely thorough job.
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