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I was impressed with the fact that whenever I called Manuel Builders, they called me back promptly. When I had a question, they answered it. I've never had a complaint and I was extremely pleased with how fast the house went up.
After research of a a handful of window companies and reading reviews, I contacted Relief Windows. Their representative (Byron) contacted me on the same day to inquire about my needs and to setup a meeting time in my home. I made it VERY CLEAR upfront, I did not want someone to SELL me windows, I wa... more
The only problem I had with the installers is I felt they could have vacuumed the dust. If I wanted to buy dirty windows I could have bought them from another company. They are still dirty and I thought they would have sent someone to clean them.
It took just over 2 1/2 months from the time of payment to actual installation of ONE window. And that is after I had to call MULTIPLE times and speak to both production manager and general manager. Just a constant dropping of the ball. I had Window World replace 7 windows on a previous job and rece... more
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