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We knew this would be a big job and kept putting it off. Ken Spears worked with us step-by-step to figure out what we wanted. It sometimes seemed that we were having a whole new house built in our basement. Mike and Eric handled the ups and downs of the project and masterfully incorporated small... more
I was disappointed that the installers did not do anything with the walls above the tub. They're in bad shape and I made the assumption that would be completed and it wasn't.
This thing was an experience that I hope I don't have to go through again. The whole thing was done and went beautifully on their behalf. I'm really pleased with everything and what everyone has done.
I felt like I was not treated right. The sales part was excellent but after that they dropped the ball.
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