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Our experience with Oak Crest was very mixed. Adam, the company rep, was excellent - he handled every aspect of the insurance claim and everything went exactly as he had promised. I could not recommend him more highly. The experience with the crew that did the install was very different. They we... more
Fletcher from Jenkins Restoration was very professional and he made sure every aspect of our home repairs met and exceeded our expectations. The repairs were done in a timely manner and I would definitely use them again.
Top notch service from Day 1...the process was explained in detail, and I was stunned at the amount and quality of work done in such a short period of time. Everything was smooth as can be...billing, follow-up, etc. Pricing fair, definitely recommend.
Mario and Willie has been excellent in workong with my brother and I in our home buying process.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Central Homes Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys