If someone ask me I would recommend
The windows did come in late and there was not enough communication from the company
We replaced our failing basement windows and some ancient bathroom windows in our historic farmhouse. I was impressed with Spencer’s presentation where he showed us how heat didn’t transfer through the glass. Our new windows impressed me during the coldest snap of winter because the rooms are no longer drafty but so comfortable. The install was neat and tidy. They did good quality work.
I ordered in June. Communication after sale was poor. Production was very slow. The door was shipped to the wrong state. Finally installed in November. The lone installer let the old door fall against a kitchen chair with shattered glass everywhere
Everyone we worked with was wonderful and explained the process well
Interesting. I'd left a review but now answering more questions. Honestly after 2 1/2 hears of waiting for our windows, slider and doors to be installed, the constant request for information with no feedback, the postcards that come in the mail promising a date of installation and then nothing for months afterwards, we just got numb to ever having it installed. Then to have the installers come out 3 times because measurements were wrong was even more frustrating. So no, I"d not recommend Champion to a friend.
The cost of Champion Windows after 50% off concerns me to recommend to family and friends
Excellent service and installation
Good service at a competitive price.
It took 2 re-measures (3 measures total) to get things right. The manager who was making sure things went alright also promised to send me out a gift card to make up for some of the delays, but failed to do so. Definitely just said that to make me feel slightly better and then didn’t do it. Very disappointed overall.
After this interaction with this company, I wouldn't have them install windows if they paid me and they were free, let alone refer them to a friend.
I think the windows good quality and a good fit but you might want to install them yourself or hire an outside contractor to install them.
To expeciv
I was very pleased with Champion Windows. Did exactly what they said. Very prompt and on time. Very friendly installer. Very happy. Can't wait to replace my sliding glass door.
Itemized pricing was not given, even upon request. Installer had vague hours, and I missed work waiting on him. It seemed the install team needs more people and some checks and balances. I had to call a few times asking where people were or who to talk with.
From beginning to the end I experienced a shit show.
Smooth from start to finish, love the new windows.
Installer did not clean up afterwards and the office was very unprofessional.
I would recommend this company.?
I was totally unsatisfied. I placed the order over a year and a half ago, and we just got them all replaced a week ago. I was not happy.
Run the other way. Champion is not well managed nor are the staff knowledgeable. Wrong windows ordered, installation problems and then waiting MONTHS for fixes.
They gave us window colors that they said would match. They do not match at all and they will not do anything about it.
I did tell a lot of people about Champion Windows, but they are too expensive.
I reached out to Champion to have them replace three windows. They were successful with one of them. The other two have required multiple visits because they kept bringing the wrong windows. I am waiting for the third installation of my bedroom window because they brought the wrong ones twice. That's, in a nutshell, why I won't use them again.
I was informed every step of the way and pleased with the quick turnaround time! Our two installers were great! Had a great experience from the moment sales guy walked in u til the moment the installers walked out.