Salesperson was knowledgeable and installation crew was good but quality of window is not what I expected. Several windows had the locks that prevent the
I am always bragging on my Champion experience! The quality and professionalism of service.
Great!!!
Every aspect of the transaction was done in a timely and professional manner. Delivered and installed as promised. no problems at all.
I wasn't informed when the slider windows were advised to me by salesman that the devider separating the double hung from the main window would be removed leaving 4 gaping holes in the inside trim.The installer just glued pieces of wood in the holes,looks terrible.Now I guess I have to find someone to fix this damaged trim.
My comments about the vinyl inside frames explains my disappointment
Polite. On time. Explained everything nicely
I will tell all my friends and family about my wonderful experience with Champion.
Excellent experience throughout the entire process. All the reps were knowledgeable, professional and friendly. They treated me as if I was the only client. Highly recommend this company.
We like our initial sales rep who we met in May. Unbeknownst to us, he left the company shortly after. I think his name was Toby.
I recently had my vinyl siding completely replaced and 10 pairs of new shutters were replaced also. I can't complain too much about the new siding. It seemed to be of good quality materials. Just a few areas that seemed to be nailed too far apart causing the siding to sag outward. Then I noticed that one of my exterior electrical receptacles had been sided over. Now I nolonger have that receptacle..
What has really upset me about the entire job was the fact that all of the shutters were installed haphazardly without the use of a tape measure!
Every plastic retainer is at a different level causing the whole job to look like it has been done by a 10 year old!
I finally got to see an unmounted spare shutter and I saw that the shutters should have been drilled from the back side FIRST and then placed against the house and drilled from the front making use of the pattern that is Clearly on the back of each shutters. Resulting in every shutter looking even and professional! The person who mounted my shutters didn't have a clue as to how to properly mount them!
Every one of the shutters needs to be replaced and the holes in the siding need to be caulked shut to prevent future damage from water getting in behind the siding!
Rep was very nice, very informative
Pre-sale rep was great. We were disappointed when told couldn’t do doors. Also double booked on date of our installation so we had to reschedule.
Good quality window, knowledgeable salesman, great price, quick delivery and excellent installation. Peter was the installer and did everything without a helper. Quite a nice young man who took pride in his work.
Champion came out and replaced our OLD windows! We’re able to actually open our windows now and enjoy a home filled with fresh air. Thank you Champion! Shout out to Bryce Newton for being AWESOME!!!
From start to finish, it was quickly handled. We got the windows earlier than expected. The installers did the job quickly, and we are satisfied with the windows.
Windows are good but hard to get through to Customer Service
Good quality product
If the salesman had been upfront with me about the trip fee after two years of having your windows, a trip fee of $119, he told me the great thing about Champion was the window warranty; they would come out and fix the windows at no charge whatsoever. I did ask multiple times about any fees, and he said we would not pay anything as long as we were the initial owners of the house. I accidentally found out about the trip fee. Furthermore, I was not thrilled that the salesman did not let me know about the trip fee, and he continually told me there would be no fees.
They came out in a timely manner and got the job done quick. Everything turned out okay and my wife is satisfied.
My windows were all measured incorrectly. The process took 10 months to complete
Very knowledgeable & believe me we had a lot of questions. We are very pleased with our windows.
We have wanted a sunroom forever. Champion offers a very high quality product at a much better price than brick and mortar sunrooms, especially with the risen contractor prices. Champion sunrooms are rated for very high mph winds. It is built well, well into the ground. The installation team works very quickly and efficiently and didn't block my driveway. Everyone I dealt was very, very kind and helpful. The room really does feel like you are outside, especially if you choose the lower, knee glass beneath the regular sliding windows. We really loved our experience all around!! Now to enjoy our sunroom!
Nope not going to recommend anyone i will recommend them to stay away
The Champion Sunroom is a great addition to our home, an investment that adds comfort and value.
Especially love the window technology that works as claimed, insulating ideally for summer cooling and winter warming.
Ron and Elaine Berry