Castle Windows
Customer feedback report for

Castle Windows

Castle Windows

We are professionals, from our sales team to our service department, and we provide quality home improvement products to 11 states. We also like to maintain a fun, family culture in the office. That’s a big part of how we do business. There’s never a dull moment at Castle. As a family-owned business, we treat our customers like they are part of our family. Show more

We are professionals, from our sales team to our service department, and we provide quality home improvement products to 11 states. We also like to maintain a fun, family culture in the office. That’s a big part of how we do business. There’s never a dull moment at Castle. As a family-owned business, we treat our customers like they are part of our family.

At Castle, we are proud to be listed year after year as one of the largest home improvement companies in the country. We are also highly awarded and continually rank among the best in sales, installation, and service.

According to Qualified Remodeler, the nation’s most trusted and respected industry publication, 30 of the top 50 nationally ranked remodeling companies from 1998 are out of business. Only eight remain listed in the top 500, with only Castle and one other moving up in volume and size. Those companies have come and gone. Castle is still here. We have outlived the competition. When choosing Castle, you are choosing a solid industry leader that will be here for you for years to come.
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Types of work

Window & door replacement 13642
Windows 1
Design build remodel 1
Home remodeling 1

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2013
Guildmember since 2013
Guildmaster Award Winner
Guildmaster Award Winner 2019, 2021, 2022
Feedback Milestone
10 Consecutive Great Reviews 2024
Feedback Milestone
10 Consecutive Great Reviews 2023
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10 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2020
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7-Year Anniversary 2020
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20 Consecutive Great Reviews 2019
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6-Year Anniversary 2019
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10 Consecutive Great Reviews 2018
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5-Year Anniversary 2018
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20 Consecutive Great Reviews 2017
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4-Year Anniversary 2017
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20 Consecutive Great Reviews 2016
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3-Year Anniversary 2016
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20 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
20 Consecutive Great Reviews 2013
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Of 19389 customers surveyed, 11001 responded
Sales Knowledge
The Castle Windows salesperson was knowledgeable and helpful regarding my project.
95%
Clean & Safe
The job site is kept clean and safe.
95%
Construction Quality
I am satisfied with the quality of materials and workmanship.
93%
Professional & Organized
Castle Windows was professional and organized.
92%
Schedule
Castle Windows adhered to our agreed upon schedule.
91%
Likely To Recommend
I am likely to recommend Castle Windows to a friend.
91%
Value
I received a fair value for my money.
90%

Of 19389 customers surveyed, 11001 responded What does this data mean?
All project locations are approximate
Of 11001 respondents, 2292 left a review
4.6
2035 of 2273 would recommend
1679
356
121
75
42
No rating
19
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Castle Windows using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Castle Windows

109 Gaither Dr.,
Mt. Laurel, NJ
castlewindows.com (800) 360-4400