Founded in Rehoboth Beach, Delaware in 1986, Boardwalk Builders has earned a reputation for excellence and is recognized as one of the premier remodelers and custom home builders along the Delaware Shore. President Patty McDaniel became the sole owner of the company in 1995, and under her direction the company has grown considerably, due largely in part to her dedication to the highest-quality service, standards and workmanship. As a result of McDaniel's commitment to total quality management practices and processes, Boardwalk Builders was awarded the 2004 National Housing Quality Silver Award for Excellence in Remodeling. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (117)
Historic restoration (117)
Kitchen remodel (2)
Bathroom remodel (1)
Storm damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
We've used Boardwalk Builders for several projects over the years and have always been very happy with the work they do. We've enjoyed working with everyone on the team. When we decided to have this work done we went to them directly because we know they do great work. They kept us informed along...
This was a difficult job as the need for repairs were not known at the start of the project yet the work progressed effectively, basically on time and on budget.
Patty and her staff are pleasant, helpful and efficient - from planning through completion, large project or small. I highly recommend Boardwalk Builders.
Boardwalk Builders' workmanship was perfect and they listened and took care of my needs. I will be having them back to do more work in the fall.
Boardwalk Builders planned the renovations thoroughly, kept us well-informed of the schedule, and showed us the progress with numerous pictures. We are very pleased with the finished product and recommend them highly.
Boardwalk Builders is top notch - I recommend this firm without reservations.
Boardwalk Builders has completed 3 projects for me and also a small repair. They have always gone above and beyond to address concerns and make me feel they are as interested in my project as I am. I am so grateful to Patty and team for their professionalism, communication and results!
I was just really pleased with total professionalism exhibited by the group at Boardwalk Builders from the office to the guys working on our house.
Boardwalk Builders strength is their professional expertise, reliability, and unwaivering commitment to highest standards of quality. I recommend them unequivocally
I was extremely pleased with the cost, design and quality of workmanship, construction schedule and overall project results. The staff at Boardwalk Builders is wonderful to work with and I would highly recommend them.
As a GuildQuality Guildmember, Boardwalk Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Boardwalk Builders in Rehoboth Beach, DE; Lewes, DE; Milton, DE; S. Bethany, DE; Millsboro, DE; Dagsboro, DE; and Ocean View, DE.
In this report, Boardwalk Builders has published a summary of the customer feedback they've received in the past 12 months. In that time, 35 out of 41 customers (85%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
Boardwalk Builders surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Boardwalk Builders customer, if your project doesn't match the above exceptions, and if Boardwalk Builders completed work for you after August of 2015 but you haven't yet received a survey, please let us know.
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