Are your customers telling you the whole truth?
UPDATE: Apply now for the 2009 Guildmaster Awards. Members should submit their application by logging into their account and clicking on the link on their dashboard. Non-members should fill out this application. See past Guildmaster Award and read more about the awards here.
We’ve been producing our Guildmaster Awards more or less the same way since we launched GuildQuality’s reporting system about five years ago. Well, we are bigger now than we were then, and judging from our experience with it last year, it is time for a change.
Streamlining the application process. For our 2009 Awards, rather than considering EVERY Guildmember, we’re considering only those who opt-in to consideration and agree to all the terms and conditions up-front.
If you are a Guildmaster from 2008, you may recall that it took us some time to finalize the awards and get the word out. A significant bottleneck for us was in running down consent forms and signoff sheets. With our new “Call For Entries” process, we’ll get all the signoffs BEFORE we start the evaluation. This will cut down on the number of companies we have to scrutinize (theoretically), and it will absolutely reduce the amount of calls, letters, faxes, that have to go back and forth between GuildQuality and our members.
With the new process, we expect to announce and begin promoting award winners by the end of February. If you are interested in being considered for a 2009 Guildmaster Award, keep an eye out for the Call for Entries form! We’ll post one within your account in the next few days, and send out a few email reminders about it between then and the end of the year.
Expanding the Awards. We have a second big change coming to the 2009 Guildmaster Awards: non-members will be able to apply. As always, members won’t be subject to additional fees for awards consideration, but there will be application fees involved for non-members.