Professional tips to improve your customer service
The best home builders, remodelers, and contractors understand and respect the influence their customers have on the success of their …
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GuildmembersIntelligence
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GuildmembersIntelligenceThree ways to generate quality customer referrals
Referrals are as necessary to the home building and remodeling industry as a hammer and a nail. Not only are they successful business …
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Life at GuildQualityWhat do you think about the GuildQuality blog?
We want your opinion! At GuildQuality, we strive to produce content that is both interesting and relevant to our readers, which is why …
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IntelligenceHow to make the most out of customer surveying
Set expectations up-front It is important to find a balance between requesting feedback often enough to stay up-to-date while not …
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IntelligenceHow to use customer feedback in your advertising
It's always nice to hear customers say good things about your business, but that's not the only positive. Client feedback is a powerful …
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Are your customers telling you the whole truth?
Let’s find out
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IntelligenceTop waning residential construction trends from 2017
Each quarter, we send our GuildQuality Market Predictions Survey to over 5,000 people in our community of quality in order to gain a …
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IntelligenceWho influences a homeowner’s decision-making process?
In general, there are three stages every consumer goes through before making a purchase decision. The first stage, problem …
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IntelligenceThree ways customer feedback can move your business forward
Nowadays, client testimonials can make or break the reputation and trustworthiness of a brand. In addition, the rise of the internet …
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IntelligenceLong-term strategies in the residential construction industry
Long-Term Strategies from 2017 Each quarter, we send our GuildQuality Market Predictions Survey to over 5,000 people in our community …
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IntelligenceCan I replace the Formica on my kitchen counters?
What is Formica? Formica Corporation designs, manufactures, and distributes surfacing materials for both residential and commercial …
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IntelligenceWhat to do about a negative review
If you’re in the home building or improvement industry, you understand just how important your reputation is to the success of your …
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AnnouncementsGuildmembersThe ‘Best of 2017’ photo contest winner is…
...Stebnitz Builders! Thank you to everyone who participated in the 'Best of 2017' photo contest! As always, the projects shared by …
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AnnouncementsGuildmembersGuildmember anniversaries in December 2017
Congratulations! This month, there are almost 160 Guildmember anniversaries! As always, we so appreciate our members' continued …
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AnnouncementsHome improvement events in December 2017
Check out December's upcoming events and let us know if you'll be attending! December 2017 Upcoming Events: 12/14 - …