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Congratulations to the 2018 Guildmaster Award winners!

Our GuildQuality team is so excited to honor the 2018 Guildmaster Award winners for their unwavering commitment to customer …

Lauren Wallace

Intelligence
Guest Post: What to check before scheduling an HVAC repair

This guest post is contributed by Julia Clem, Content Editor at Best Pick Reports. Best Pick Reports is a free, annual guide that …

Lauren Wallace

Guildmembers
Finecraft Contractors transforms 1890’s D.C. row house

Remodeling is on the rise in our nation's capital. For the past few years, Washington D.C. has been at the top of the list when it …

Lauren Wallace

AnnouncementsGuildmembers
Introducing: GuildQuality Area Mailers

You've likely heard the phrase, "Your customers are your best marketers", and in the home improvement industry, this is especially …

Lauren Wallace

Intelligence
How to choose the right home pro

When it’s time to have work done on your home, choosing a contractor may seem like a daunting task. Where do you start? For most …

Lauren Wallace

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Intelligence
What homeowners look for in a top contractor

Spring is right around the corner, which means homeowners are going to be looking for contractors to complete the remodeling projects …

Lauren Wallace

Intelligence
Gathering customer feedback the GuildQuality way

Understanding how you're performing with customers is crucial to your company's success, and gathering feedback from your customers is …

Lauren Wallace

Intelligence
Do customers care about community involvement?

Technology such as social media and customer feedback portals have proven crucial in helping businesses relate to customers, but that …

Lauren Wallace

Guildmembers
GuildQuality Success Story: All American Exteriors

In 2013, All American Exteriors joined GuildQuality through their affiliation with the James Hardie Contractor Alliance Program. It …

Lauren Wallace

AnnouncementsGuildmembers
The ‘Gold Medal Entertainment Spaces’ photo contest winner is…

Thank you to everyone who participated in the 'Gold Medal Entertainment Spaces' photo contest! There were so many amazing projects …

Lauren Wallace

Intelligence
Guest Post: How to calculate gross margin per person

In today’s guest blog post, we’re bringing back Thad Whittenburg, President of Kitchen and Bath Global Partners. KBGP helps dealers and …

Lauren Wallace

Intelligence
Why you shouldn’t survey customers yourself

When it comes to gathering feedback from your customers, you might be thinking, "Why don't I just do this myself?" Well, here are just …

Lauren Wallace

Intelligence
Five areas of customer dissatisfaction and how to dodge them

What makes a once happy customer pursue another contractor? Much like any break-up, trouble in paradise begins to brew when things like …

Lauren Wallace

Life at GuildQuality
Seven ideas and practices that shape how we work at GuildQuality

A friend of mine once described one of the challenges of growth like this: We roll a giant stone up an enormous mountain, and when we …

Geoff Graham

Intelligence
What makes a good home improvement customer?

If you could dream up your ideal customer they’d probably be great communicators, flexible, transparent, have realistic expectations, …

Lauren Wallace

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