Are your customers telling you the whole truth?
Guildmembers winning with customer satisfactionAugust 11th, 2015 by
We talk a lot at GuildQuality about the value of a happy customer and how companies that invest in customer satisfaction are proving their commitment to service excellence day in and day out. Our Community of Quality includes nearly 2,000 homebuilders, remodelers and contractors who appreciate the impact that exceptional customer service can have on their business and on their reputation, so we were thrilled to have the opportunity to work with Qualified Remodeler to highlight some of those exceptional companies in their July Issue.
The article features 60 Guildmembers who are doing an awesome job delighting their customers as well as a heat map indicating aspects of a project that have the greatest influence on a homeowner’s likeliness to recommend their remodeler or contractor.
To view the entire issue, click here. (We’re on page 30)