The importance of customer care
At GuildQuality, it's important that the surveying experience we provide to our members' customers is personal. Attention to …
Original GuildQuality intelligence, including our quarterly market predictions reports, that provide insight into the home remodeling and construction industry
At GuildQuality, it's important that the surveying experience we provide to our members' customers is personal. Attention to …
For the fourth year in a row, GuildQuality partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report for …
Every business needs customer feedback to make improvements and be successful long-term. While this notion has been around for decades, …
We get a LOT of questions about negative reviews, and understandably so. Giving a potentially angry customer a virtual megaphone …
We all know that goal setting is extremely important for any business It's a great way to let your team know exactly what is expected …
Are your customers telling you the whole truth?
You're gathering feedback from customers, now what? It’s time to put some metrics around those survey responses and really dive into …
In this success story shared by Smith & Howard Wealth Management, one electrical contracting company decided to take a closer look …
As many home improvement professionals know, Builder Funnel is an award-winning inbound marketing agency and HubSpot Gold Partner, …
Developing quality relationships and delivering exceptional service is worth the effort. The best homebuilders, remodelers, and home …
When it comes to your company, do you treat all customers as valued customers no matter how small? For some in the residential …
When it comes to your customers, silence isn’t golden according to this infographic from Salesforce. Concerns can crop up throughout a …
Even the best home builders, remodelers, and contractors struggle with the occasional unsatisfied customer. When you’re faced with this …
Two heads are better than one More often than not, small business owners are super close to their operations and may fail to see fatal …
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our GuildQuality members to better …