How to save time with third-party surveying
Running a successful business can be extremely challenging, both mentally and physically. It can feel like there are never enough hours …
Intelligence
Original GuildQuality intelligence, including our quarterly market predictions reports, that provide insight into the home remodeling and construction industry
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Intelligence
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IntelligenceHow to find high-quality leads
Acquiring a network of quality leads is a priority for most remodelers and contractors, but sometimes, finding them can be a challenge. …
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GuildmembersIntelligence2018 Third Quarter Market Predictions
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our 2,500+ GuildQuality members to get …
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IntelligenceVideos & webinarsHow HGTV is affecting the home improvement industry
The HGTV effect With over 700,000 daily viewers, HGTV (Home & Garden Television) is the 5th largest cable network in the United …
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IntelligenceWhy customer service matters for home builders
If you work with homeowners on a daily basis, you probably know how important and challenging it is to consistently deliver exceptional …
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GuildmembersIntelligenceThe importance of customer care
At GuildQuality, it's important that the surveying experience we provide to our members' customers is personal. Attention to …
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GuildmembersIntelligenceGuildQuality & Qualified Remodeler: 2018 Customer Satisfaction Report
For the fourth year in a row, GuildQuality partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report for …
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IntelligenceWill my customers be bothered by surveying?
Every business needs customer feedback to make improvements and be successful long-term. While this notion has been around for decades, …
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GuildmembersIntelligenceWhat about negative reviews?
We get a LOT of questions about negative reviews, and understandably so. Giving a potentially angry customer a virtual megaphone …
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IntelligenceHow to set and measure goals for your business
We all know that goal setting is extremely important for any business It's a great way to let your team know exactly what is expected …
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GuildmembersIntelligenceThree customer satisfaction reports you should be looking at
You're gathering feedback from customers, now what? It’s time to put some metrics around those survey responses and really dive into …
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IntelligenceFocusing on customer service leads to a company’s comeback
In this success story shared by Smith & Howard Wealth Management, one electrical contracting company decided to take a closer look …
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IntelligenceEverything you need to know about gathering customer feedback
As many home improvement professionals know, Builder Funnel is an award-winning inbound marketing agency and HubSpot Gold Partner, …
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IntelligenceThe impact of customer service
Developing quality relationships and delivering exceptional service is worth the effort. The best homebuilders, remodelers, and home …