GuildQuality recognizes the 2019 Guildmaster Award winners
Our GuildQuality team is so excited to honor the 2019 Guildmaster Award winners for their unwavering commitment to customer …
Guildmembers
News and updates for our Guildmembers, including case studies, success stories, and member Q&As
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AnnouncementsGuildmembers
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GuildmembersIntelligence2019 First Quarter Market Predictions
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our 2,500+ GuildQuality members to get …
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GuildmembersIntelligence
2018 Fourth Quarter Market Predictions
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our 2,500+ GuildQuality members to get …
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GuildmembersIntelligenceThree ways to win the battle against survey fatigue
Surveys have a bad rep. Companies have caught on to the fact that feedback from their customers is an asset to their success, so …
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AnnouncementsGuildmembersCongrats to the 2018 Big50 Service Excellence Award winners
This week, we attended the 2018 Remodelers Summit to recognize the recipients of the Big50 Service Excellence Award, which recognizes …
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Are your customers telling you the whole truth?
Let’s find out
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AnnouncementsGuildmembersEnter the Fantastic Reviews Facebook Contest
This quarter, we're taking a break from photo contests to focus on what GuildQuality is all about: collecting authentic third-party …
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AnnouncementsGuildmembersClose more business by surveying your prospects
Helping contractors build better businesses has been GuildQuality's mission since the very beginning. While much of our membership …
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GuildmembersGuildmembers in the Big50 Class of 2018
Congratulations to the Big50 Class of 2018 Remodeling Magazine has officially released the newest class of Big50 remodelers, and this …
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GuildmembersIntelligence
2018 Third Quarter Market Predictions
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our 2,500+ GuildQuality members to get …
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GuildmembersIntelligenceThe importance of customer care
At GuildQuality, it's important that the surveying experience we provide to our members' customers is personal. Attention to …
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AnnouncementsGuildmembersIntroducing the new GuildQuality Help Center
At GuildQuality, we constantly ask ourselves, "How can we help our members get the most out of our service?" That's why we built a …
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GuildmembersIntelligenceGuildQuality & Qualified Remodeler: 2018 Customer Satisfaction Report
For the fourth year in a row, GuildQuality partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report for …
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GuildmembersIntelligenceWhat about negative reviews?
We get a LOT of questions about negative reviews, and understandably so. Giving a potentially angry customer a virtual megaphone …
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GuildmembersIntelligenceThree customer satisfaction reports you should be looking at
You're gathering feedback from customers, now what? It’s time to put some metrics around those survey responses and really dive into …