What's your recommendation rate with your customers?
Congratulations to the 2017 James Hardie Service Excellence Award winnersFebruary 17th, 2017 by
This month, a few of our GuildQuality team members traveled to Phoenix, AZ for the James Hardie Contractor Summit! There, we had the honor of presenting nine terrific companies with the 2017 James Hardie Service Excellence Award, which recognizes James Hardie contractors who consistently deliver outstanding service and quality.
In order to apply, applicants were required to submit a representative sample of customers for GuildQuality to survey. Surveys included various customer satisfaction-related questions, as well as an overall “Likely to Recommend” rating. Each of the nine award winners received a 95% or above recommendation rate from their surveyed customers, clearly indicating their commitment to providing exceptional customer experiences.
The 2017 winners
Annual revenue below $5 million
Annual revenue above $5 million
Congratulations again to this year’s winners!
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