Specializing today in complete exterior and interior remodeling, we began our journey almost 20 years ago in the vinyl siding industry. As time has passed, products have changed and along with these advances in technology and the needs of homeowners, we have adapted into a full service company capable of approaching each potential project with a uniquely crafted approach. Our showroom, located in the heart of Northbrook's business district, offers a peek into the wonderful world of "What If's" that homeowners wander into upon their journey to optimize the curb appeal of their home. We are proud members of the Better Business Bureau, the Morton Grove Chamber of Commerce and Industry, Angie's List, GAF's Certified Contractor program, as well as other affiliations through which we have attained an extraordinary track record and rating.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (108)
James Hardie (30)
Bathroom remodel (6)
Kitchen remodel (5)
Custom home (4)
Exterior painting (3)
Basement remodel (2)
Design build remodel (2)
Gutter protection (1)
Interior painting (1)
Replacement windows (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Bak Brothers, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Bak Brothers, Inc. in Chicago, IL; Arlington Heights, IL; Morton Grove, IL; Northbrook, IL; Evanston, IL; Glenview, IL; Park Ridge, IL; Wilmette, IL; Mount Prospect, IL; River Forest, IL; and 54 other cities in Illinois.
In this report, Bak Brothers, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 206 out of 284 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
Bak Brothers, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Bak Brothers, Inc. customer, and if Bak Brothers, Inc. completed work for you after March of 2012 but you haven't yet received a survey, please let us know.
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