GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Roof repair (2708)
Commercial roof (139)
Owens Corning (75)
Windows & doors (31)
Gutter protection (27)
Drywall repair (16)
Interior painting (14)
Bathroom remodel (7)
Covered porch (7)
Electrical service job (7)
Entry doors (6)
Basement remodel (5)
Design build remodel (5)
Structural repairs & reinforcement (5)
Exterior painting (3)
Plumbing service job (3)
Energy efficiency upgrades (2)
Lighting retrofit (2)
Garage floor coating (1)
Interior upfit (1)
Kitchen remodel (1)
Screen porch (1)
Sump pump (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Arocon Roofing and Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Arocon Roofing and Construction in Baltimore, MD; Westminster, MD; Ellicott City, MD; Columbia, MD; Sykesville, MD; Reisterstown, MD; Silver Spring, MD; Owings Mills, MD; Parkville, MD; Catonsville, MD; and 188 other cities in Maryland, Pennsylvania, Virginia, District of Columbia, Ohio, and 5 other states.
In this report, Arocon Roofing and Construction has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 1,717 out of 3,047 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
Arocon Roofing and Construction surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Arocon Roofing and Construction customer, if your project doesn't match the above exceptions, and if Arocon Roofing and Construction completed work for you after February of 2013 but you haven't yet received a survey, please let us know.
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