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Topic: Replacement windows

Jan 30, 2019
Feb 1, 2019

Hey Geoffrey! To leave a review for a GuildQuality member, simply search for the company on our Find a Contractor page, and then click on their profile. In the upper right-hand corner, you will see a button that either says "Add Feedback" or "Leave Review". Once we receive your feedback, we'll mail you a postcard with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers. Let us know if you have any other questions!

Jan 30, 2019
Feb 1, 2019

If you go to the contractor's guildquality profile, or search for the contractor on guildquality's home page. See Attachment, and then once you go to their profile you can select the blue button that says Add Feedback, you can then select write a review or complete survey if you have a code for the survey. Hope this helps.

Jan 30, 2019

Ron Itnyre of Masters Roofing PRO answered:

Feb 1, 2019

Guild quality will reach out to you for a small survey or you could go to the Mid South BBB to leave a review

Feb 26, 2018
Apr 13, 2018

Pamela, there are a lot of window replacement options on the market. It's important to have a window which is designed for your region in the U.S. here is a chart by energy star which contains this info: https://www.energystar.gov/products/building_products/residential_windows_doors_and_skylights/key_product_criteria

If one is in your area, see if a local business manufactures windows tailored for your portion of the U.S. Avoid builder grade replacements, and try to work with companies which have been in business for 30+ years who can stand behind the warranties they provide. Always read the fine print, and make sure a remodeler will warranty the installation.

Feb 26, 2018

Hi Pamela,

There are many great door & window product lines to choose from.  The most important consideration is the glass package and style.  I recommend consulting with a few glass companies and door/window contractors to help with the decision.  You need to choose your doors and windows based on location - cliamate zone.  Marvin is top of the line, but it is extremely expensive, just like Renewal by Andersen.  I recommend looking at Milgard, Jeld-Win and Andersen (not Renewal).  Good Luck! 

Gregg

Murray Lampert Design, Build, Remodel

www.murraylampert.com

Feb 26, 2018
Mar 13, 2018

Fiberglass windows would be a great option for energy efficency. We sell the Infinity by Marvin windows which are amazing!

Feb 26, 2018
Feb 27, 2018

Like Jim said before, a proper attic insulation will help with lowering your electric bill as well as heat reflective roof shingles and exterior paint, ex. tex-cote. For windows we use Anlin, 100% american made using the newest heat reflective technology. GreenLiving specializes in exterior energy efficient home improvements!

Feb 26, 2018
Feb 27, 2018

Windows that have a .28 u factor or. Slightly lower, if installed correctly sealing the perimeter with foam are generally adequate for most homes. They will have low -e and argon normally in the csvity between the insulated glass. Now if you want to go for triple glazed glass and low e and Krypton glass, you can get down to .17 u. Generally the additional cost and added weight do not pay for the added expense. You may do well to also add insulation in the attic and make sure you ventilate the soffit and fascia. Heat tends to travel up. Make sure you get a good installer that know s how to insulate and do a quality install. 

Nov 6, 2017

Carole Weber of Weber Windows PRO answered:

Nov 16, 2017

Cheri,

Did this just happen three years after installation or could this have been there from the time of installation and you didn't notice.  Sometimes this can happen, especially on older homes that have old wooden windows where the installers use something like a chisel to literally "bust out" the old exterior blind stops on the window when installing replacement windows from the exterior.  The old wood can be very dense and hard to chip off.  The force of hitting on the exterior could cause this type of thing or as someone else said, could have a shim putting pressure against the back side of the interior trim.  You probably would have noticed that kind of damage right away though.

Typically a 70 year old house has already settled so you wouldn't think that was the cause, unless you are having some other kind of structural problems with the home.  If it were water, I would imagine you would see some kind of staining or drips on the interior as well.  

It's really difficult to say, unfortunately.  It could be installation related, but would be hard to say without pulling off the metal wrap on the exterior (assuming they were wrapped) and seeing what is going on.  

Nov 6, 2017
Nov 15, 2017

I dont really see any water damage. They could have by accident impacted the trim with the shims. Maybe send a pcture of the outside and that should tell us a little more

Nov 6, 2017

Christy Carpenter of EntryPoint PRO answered:

Nov 7, 2017

Hello! I'm sorry to hear that you are having issues with your windows. From viewing your photos, it appears that there is water coming from up above the window. That being said, it could have been from improper installation or just bad windows. 

Please feel free to reach out to us and we can send one of our salemen out to have a look at what's going on with your windows.

Christy

EntryPoint Doors and Windows

5018 Bristol Industrial Way Suite 209

Buford, GA 30518

770-904-0094

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