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this is very common in new homes. I would work with the builder first. That is the easiest way to correct the problem. They are in the buiness of building home and need good referrals I would try the builder again and you would be surprised at the outcome with a softer approach.
Cracks can occur for a multitude of reasons. I would recommend hiring a home inspector to take a look at your situation and get his professional unbiased opinion.
Usually cracks in wallboard or ceilings indicate movement or settling in the structure. This is not uncommon in new home construction as footings and foundations cure and the moisture content stabilizes in the framing. It can also be caused by frost heaving in colder climates during freeze / thaw cycles. If your builder won't address it, hire a structural engineer. An engineer should be able to identify what is causing the movement to occur. Good Luck!
I would look for a framer to look at this. most likely you have either some thermal movment, settling, or it may just need braced against small movements cauise by other forces (wind etc..). You could fix the ceiling endlessly, but until you find the issue the ceiling is just the symptom.
hopper gun and compressor (available for rental at home-center stores), paint tray, paint suit and glasses, stepladder , putty knife, paint mixer, paint roller, masking tape, drop cloths, ceiling texture, primer sealer, spackle
Here are the steps you need to take to get the job done:
1. Fill any dents or imperfections in the ceiling with spackle, and then apply a coat of primer with a roller. Allow the primer to dry at least four hours.
2. While it's drying, mask off the walls and floor with masking tape and tarps, plastic sheets or drop cloths.
3. Wearing proper protective clothing and goggles, pour some texture mix into a large bucket and mix according to directions. Use a paint-mixer attachment to achieve a nice blend. The mixture is ready when it's the consistency of thick porridge.
4. Fill the hopper with texture mixture and fire up the compressor. Practice spraying on an old board or a large piece of cardboard to get the feel of the machine.
5. Lightly spray the mixture onto the ceiling, and keep moving to avoid oversaturating any area. Use multiple light coats and allow the texture time to dry between coats. If you spray the texture on too thickly, it will drip off the ceiling.
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