We offer a full range of services for any kitchen, bath or remodeling project including design, products and build out. Our commitment to excellence has earned us the prestigious Diamond Certified distinction. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (316)
Bathroom remodel (314)
Whole house remodel (2)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Altera Design & Remodeling, Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Altera Design & Remodeling, Inc in Walnut Creek, CA; Danville, CA; Lafayette, CA; Orinda, CA; Moraga, CA; Concord, CA; Pleasant Hill, CA; Oakland, CA; Martinez, CA; Alamo, CA; and 20 other cities in California.
In this report, Altera Design & Remodeling, Inc has published a summary of the customer feedback they've received since they joined GuildQuality in December 2010. In that time, 136 out of 181 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
If you are a Altera Design & Remodeling, Inc customer, and if Altera Design & Remodeling, Inc completed work for you after December of 2010 but you haven't yet received a survey, please let us know.
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