Alloy Workshop is an architecture, construction, and graphic design studio based in Charlottesville, Virginia. As the name suggests, Alloy unites elements of the design process: licensed architects, licensed contractors, and experienced graphic designers. Alloy provides a unique combination: a company spanning the entire design spectrum. While focused on providing design-driven solutions we are anchored by a practical knowledge of construction and production.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Aging in place (5)
Commercial construction (4)
Design build remodel (4)
Exterior trim (4)
Bathroom remodel (3)
Interior upfit (3)
Kitchen remodel (3)
Basement remodel (2)
Design services (1)
Interior renovation (1)
Master Suite (1)
Structural repairs & reinforcement (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Alloy Workshop relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Alloy Workshop in Charlottesville, VA; Crozet, VA; Ivy, VA; and Madison, VA.
In this report, Alloy Workshop has published a summary of the customer feedback they've received since they joined GuildQuality in December 2018. In that time, 14 out of 30 customers (47%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2019.
Alloy Workshop surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Alloy Workshop customer, and if Alloy Workshop completed work for you after December of 2018 but you haven't yet received a survey, please let us know.
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