Home Performance Solutions (HPS) offers a Home Performance with ENERGY STAR assessment of your whole house that can help you increase personal comfort, cure unhealthy conditions, save on energy bills and minimize your impact on the environment. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Home energy audit (208)
Energy efficiency upgrades (145)
Lighting retrofit (131)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Home Performance Solutions relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Home Performance Solutions in Arlington, VA; Alexandria, VA; Vienna, VA; Fairfax, VA; Reston, VA; Mclean, VA; Falls Church, VA; Ashburn, VA; Springfield, VA; Sterling, VA; and 27 other cities in Virginia, Washington, Maryland, California and Vermont.
In this report, Home Performance Solutions has published a summary of the customer feedback they've received since they joined GuildQuality in April 2010. In that time, 128 out of 220 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.
Home Performance Solutions surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Home Performance Solutions customer, and if Home Performance Solutions completed work for you after April of 2010 but you haven't yet received a survey, please let us know.
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