Our Houston, TX location is one of over 200 store locations of Window World, Inc., so you can expect the customer service of a small business with the inventory support of a large company. Window World of Houston is owned and operated by Jim Rowland, and our team has been nationally recognized for our service standards. Whether you live in Houston or in the close communities of Spring, Pearland, Katy, Sugarland, Pasadena, Cypress or The Woodlands, we can meet all of your window & door needs. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement windows (6885)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Window World of Houston relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window World of Houston in Houston, TX; Spring, TX; Katy, TX; Kingwood, TX; Sugar Land, TX; Humble, TX; Friendswood, TX; Baytown, TX; Orange, TX; Missouri City, TX; and 165 other cities in Texas.
In this report, Window World of Houston has published a summary of the customer feedback they've received since they joined GuildQuality in September 2017. In that time, 4,111 out of 7,101 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
Window World of Houston surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window World of Houston customer, and if Window World of Houston completed work for you after September of 2017 but you haven't yet received a survey, please let us know.
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