Westfall Was Amazing from The first Visit till the last day 👏🎉👏🎉👏💯✌️
I was very satisfied with the service and would recommend to anyone who asks.
Very pleased with service and quality of work and ease of working relationship.
YES
Westfall did a great job, I really liked the time and effort they put into their bid.
Fair price good communication done on time
So pleased with Westfall Roofing, we've told everyone we know how good this company is.
From quote to finished roof, the process was quick and very easy.
Workers were polite and worked non stop till complete.
It was a pleasure to work with Westfall to replace my roof. The process was quick and everything went smoothly. The roof looks great too!
Knowledgeable about the roofing materials and how they are installed. I would consider using Westfall Roofing to replace my roof when I need it . The color choice was perfect to help bring the old home up to date with newer homes being built in my neighborhood.
Did what they said they’d do and at a fair price. Good communicators.
Westfall did an incredibly job from start to finish! I would highly recommend Westfall to use as a first class business that can handle any ones roofing needs!
Great job
I refer you all the time. I am a home inspector, so I know roofs.
I am not likely to recommend them because I wasn't very happy with the way the work started out on this job. I had to be involved in too many things to correct a roof when I hired a 5-star-rated company, and they are on Angie's List, but I had to be involved in the project in order for it to be done correctly.
I was impressed with the professionalism of the entire organization, and I am happy with the work that they did for me.
I am in a fix. I checked with other neighbors and they were satisfied. I wonder why my project was done sub standard.
Quality and value don’t always coexist, but when they do, the customer will always be happy. I’m very happy.
The good news: the roof they installed is great. The not-so-good news: some of the gutter guards installed as part of the work schedule were poorly installed. This wouldn't have been a problem, except those guards were visible from the street and looked like an amateur had installed them.The bad: also, as part of the scheduled work, we had the solar tube cowling and dome replaced. From the get-go, the light coming into the kitchen was much less, but we thought, 'It is just us'. Then, the diffuser in the ceiling fell off. We thought: 'roofers=vibrations=the diffuser became loose'. We bought a new one only to discover that the diffuser mount had been modified from a push fit to a fit and turn. So we bought a new diffuser mount only to discover that it would require attic access. Note that, up until this point, we didn't think it was anything to do with Westfall Roofing - we thought it was 'just one of those things'. So, we asked a company that does sola tubes as their business to come and fit the new diffuser mount. Imagine our surprise when he went from looking at the tube in the attic to going onto the roof because the cowling had been fitted in the wrong place, and the tube had been ruined when they tried to force it to fit in the cowling. It was then that we contacted Westfall Roofing, and it was then we discovered how little they care for their own work. After several calls - none returned - we sent an email outlining what had happened - as per above. Nothing.Then, the supervisor who oversaw the work arrived unannounced early one Saturday morning. We let him into the house and were explaining things when, astoundingly, he not only said we were lying but also insinuated that WE had broken the solatube. No one calls us liars - especially in our own home - so he was escorted out. Since then, we have heard nothing - not even from Ryan Westfall, whom we know received our email because we received an "I'm away from my desk till ..." automated response.So what to make of this? Like too many other companies, it seems they are more than willing to take your money, but when there is a problem, they’re suddenly not interested. Sadly, this should be a five-star review; all it would have taken was for them to have accepted that not all the work they did was up to standard and fix it. Instead, they blamed the customer. We have asked them to do the right thing. They have not.Would you be happy if that were your experience?
I would definitely recommend you. I had issues and problems, but they resolved them. It might have taken time and been stressful, but they came back and took care of the problems. I would highly recommend them and I am happy with the work they did. I am happy I went with your company. I told the guy I would leave reviews on any other sites.
I am very satisfied with the final product. Several minor issues encountered were quickly and professionally resolved by Westfall. Westfall's responsiveness speaks volumes regarding their dedication to quality and customer satisfaction.
They were great. I gave them a 5-star rating for the Better Business Bureau.
I can not speak for the rest of the Westfall crew, I can only tell you what my experience was with the crew I had. Jason, the sales rep was very knowledgeable and pleasant to deal with. The installation crew was very disrespectful to me and my property. The property around my home was not protected or covered which lead to my brand new, one month old air conditioner being damaged. Jeremy the site supervisor assured me that he would take care of it. Many text messages and phone calls.... nothing, I think he's MIA. I tried to withhold some of the payment for the roof until my air conditioner was repaired and was advised that a lean would be put on the house if I did not make full payment. Westfall also offers a referral fee which they don't honor. My sister next door to me, had her roof repaired in January, she referred Westfall to me, and she never received the referral fee.
Westfall Roofing did an outstanding job replacing our roof in July 2023! The sales representative, David, explained in detail the product line, choices, pricing, and warranty. The company worked with us on scheduling and took care of all paperwork, wind mitigation, and warranty registration. The work crew was superb! It was exhaustingly hot during installation. They were a crew of seven and finished the job in two days, working around typical afternoon thunderstorms with care and precision. We have since gone through rain, wind, high heat indexes, and a hurricane. Everything is in perfect order! We love the Pacific Wave color choice and the wide venting. Extra venting was added, and the air temperature in our attic has now dropped an average of ten degrees(fan measured!) The job site was well protected, our gutters secured, trash removed, and magnetically swept for nails. We received four quotes prior to making our decision. Westfall truly has the best value for the dollar, but most importantly, high professionalism and knowledge from the sales staff to the hard working installers! We highly recommend Westfall Roofing to anyone looking to replace their roof! Thank you for all of your concern and effort!